We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Delivery Service

Show Me Home Delivery

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Delivery Service.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:11/04/2022

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Show Me Home Delivery is very unprofessional delivery service I am currently exploring legal options concerning privacy invasion. We had purchased a mattress through a local company that uses this company to deliver their products. We had paid for the white glove service which includes set up of the product and had also paid for an additional fee for removal of our current mattress. A delivery window was set from 10am-12noon and I had inquired the day before if any preparation was needed for removal of the existing mattress. The mattress was 12 years and I was very upfront that we have kids, pets and that the mattress was just plain old and dirty. I said would be more than happy to put a sheet over it or try to locate a plastic bag. The delivery coordinator insured me this wouldnt be an issue at all and that the delivery guys had a bag and would dispose of the mattress. On the day of the delivery, my wife took off from work and I called to see if they had an idea of when the delivery would arrive as she wanted to run some errands close to home. The dispatcher relayed that it didnt even look like they had even started their deliveries (it was already after 10am), but that they would call when they were on their way. I never received a call and luckily my wife was still there even though it was already after noon when they arrived. The delivery guys first went to our upstairs bedroom to look at the old mattress and then delivered the new mattress and set it up against a wall. At this point, they went downstairs and told my wife they couldnt remove our current mattress. My wife was dumbfounded that they clearly saw the old mattress, said nothing and set the new mattress down where she wasnt able to move it. She questioned them why they didnt say there would be an issue with our current mattress prior to unloading the new mattress and asked if they were concerned we wouldnt authorize unloading the new mattress

Show Me Home Delivery is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.