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Business Profile

Event Center

The PLAYR1 Tent

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Event Center.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/26/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I bought tickets for **** summit it was advertised as all you can drink from 11AM to 6PM, 85+ bathrooms, which sounds nice.They tried to sell us a green mug for $20 each stating it would help us get our drinks faster.Once we got in it was complete chaos. There was zero organization. So disappointed.The pit was insane and so many people pushing with "drugs?" signs, fights and security did nothing.Trying to get drinks was even bigger of a nightmare zero organization, no lines in the entire time we were only able to get 2 drinks Not worth the money. Not accurately advertised.There was zero change of getting to the bathrooms so we had to go outside of tent.They ran out of seltzers....Ran out of water....I have thousands of pictures as proof. No bbq was available only hotdogs in the middle of the restrooms.

The PLAYR1 Tent is NOT a BBB Accredited Business.

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