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Business Profile

Home Builders

Payne Family Homes

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Payne Family Homes's headquarters and its corporate-owned locations. To view all corporate locations, see

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Payne Family Homes has 13 locations, listed below.

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    Customer Review Ratings

    1

    Average of 1 Customer Review

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    Review Details

    • Florence W.

      Date: 11/08/2022

      I purchased a new home from Payne Family Homes on July 21,
      2021. The concrete on the porch began crumbling within 6 months. I
      filed a complaint with Payne Family homes/Fischer Homes and sent
      pictures of the crumbling porch in February, 2022. I was told that the
      concrete wasn't under warranty. I contacted a lawyer, who wrote a
      letter to Fischer Homes in which he explained that we, the homeowners,
      had contacted an independent concrete worker. The independent concrete
      contractor stated that the concrete most probably had too much water in
      it, which caused the porch to crumble. Our lawyer was contacted by a
      representative of Fischer Homes and was told that the concrete would be
      tested, but the concrete would pass inspection, because other homeowners
      with similar concrete problems had used calcium chloride on their
      porches, which caused the porches to crumble. In July, 2022, **** *********, the Chief Financial Officer for Fischer Homes, sent a letter
      to us stating that Cowling Garbo, the concrete contractor, had done a
      Schmidt concrete test on our crumbling porch and gave the results in
      that letter. **** ********* blamed the crumbling porch on calcium
      chloride being put on the porch. In July, 2022, a Fischer Homes field
      manager, did our 1 year walk through and stated that the crumbling porch
      was not a result of putting calcium chloride, because the driveway
      & garage floor would show concrete damage. He said he would contact
      Cowling Garbo. In Aug., 2022, he telephoned me and said he had talked
      to a Cowling Garbo employee & explained the problem. That Cowling
      Garbo employee stated that the concrete mix was not right. On August 30,
      2022, the Fischer Field manager left me a message stating that Cowling
      Garbo came by my home & knocked on the door, but no one was home-we
      didn't know about it. I repeatedly called the field manager and left
      messages, but finally was told that the concrete was not going to be
      fixed. 4/9 homes have concrete problems & sidewalks do,

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