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Business Profile

Investment Security

Stifel Nicolaus & Co

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Investment Security.

Complaints

This profile includes complaints for Stifel Nicolaus & Co's headquarters and its corporate-owned locations. To view all corporate locations, see

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Stifel Nicolaus & Co has 6 locations, listed below.

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    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:12/05/2024

      Type:Product Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      A saleswoman, *** ********, from Stifel Brokerage in ********, ********** sold me an annuity in March 2022. I have been trying to get the money back almost since I bought it. She did not do her fiduciary duty to ask pertinent questions to find out if I had the liquid assets to be able to afford this annuity.I now receive a miserly dividend income of $1,600 which places me at the poverty level. I need the total amount of the annuity $320,000 for living expenses. I have a house and I am unable to make repairs for it or pay any of my utility bills and other bills.I am unable to use this money to create savings, but as an amount to totally live on. I didn't expect this situation to occur.

      Business Response

      Date: 04/23/2025

      Please see attachment for business response.

    • Initial Complaint

      Date:05/17/2023

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Address: * *** * **** ********* ******* *** ***
      ***** *********

      I sold my home in Florida  in Jan 22 2021 for 223,154.00 and was held by my title Co. Then, they asked me to take the money somewhere else so I asked my

      broker,  **** ******* to put it in Stifel co. He would never send me a copy of where he put the money, so then I got angry.

      So I received no interest for that money and also I had 10,000.00 dollars with them for the past ten years.

      I received no interest at all, It seems that he was using my money to make money for himself. I have witnesses, my realtor is one of them.

       

      What settlement would you consider fair: All the money he owes me. 

      ******** ******  signed this form on 05/07/2023

       

       

    Stifel Nicolaus & Co is NOT a BBB Accredited Business.

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