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Business Profile

Lube Services

Speedy Oil & Lube

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Lube Services.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/28/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I went down there 04/26/2023. I went to get a oil change. The guy told me to stay in the car, they took about 10 minutes. The other day the oil light was blinking. I checked the oil and it was real dirty and there was barely any oil in my car. I did not notice any oil leak. I paid $44 or $45 for the oil change. I had to go to **** **** and purchased oil and a filter to have my oil change. I would like a refund in the amount of $44 or $45.

    Business Response

    Date: 07/12/2023

    We have not received any complaints from ******* ********. I made several attempts to reach him and left voicemails twice. The bottom of our receipts state that if there are any problems with your oil change after being serviced to contact us. We can't fix something that we don't know anything about.

Speedy Oil & Lube is NOT a BBB Accredited Business.

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