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Business Profile

Maid Service

Cleaning Concepts Maid Service

Reviews

Customer Review Ratings

3.86/5 stars

Average of 7 Customer Reviews

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Review Details

  • Review fromEmily B

    Date: 10/30/2023

    5 stars
    Cleaning Concepts of Saint Louis do a great job. They are customer ********************** centric. The cleaning teams are very efficient and detailed oriented. I use them for bi-weekly residential cleaning services with once a year deep clean.
  • Review fromSarah C

    Date: 10/30/2023

    5 stars
    I've used the Cleaning Concepts team for a few years now and they have done a fantastic job for us. Always on time, professional, most importantly cleans our home beautifully.
  • Review fromDenise P

    Date: 10/24/2023

    5 stars
    Ive used Cleaning Concepts for quite a number of years now. They are very accommodating of my schedule. They do a very good job and are very polite. Their office staff is extremely easy to work with.
  • Review fromJames C

    Date: 09/19/2023

    1 star

    James C

    Date: 09/19/2023

    This company violated labor laws and ******* is bias a** liar I worked 7 days and was only paid for 2 never received my check stub statements are anything else!! This company took advantage of me cause I'm disabled...I need my money I worked hard then 4 hrs a day for 5 days a week never missed a day and was fired for no reason but I still want my money!!! ******************

    Cleaning Concepts Maid Service

    Date: 09/19/2023

    I'm sorry but we have no record of a ***** *** nor do we a ***** and ******* in our employ. The reviewer has clearly confused our company with another. It appears the reviewer is trying to review a company in *******
  • Review fromJM G

    Date: 08/14/2023

    5 stars
    I would absolutely recommend Cleaning Concepts. They fit ** in last minute just four days out. This was a post-construction clean and after it looked like a whole new office. Worth the $555 we paid for a couple folks to do the deep clean they did in just a few hours. We will be using them in the future.
  • Review fromSandra W

    Date: 07/05/2023

    1 star
    She sent 2 people to clean and they were there for 3 hours. They did not windows, blinds, ceiling fans, walls, kitchen and inadequate when they moped the hardwood floors, they were still dirty. They did not clean the bathrooms, bedroom carpets in master bedrooms. The floors and the woodwork was not done. They did not do the utilities and storage area either. They did **** square feet which was inadequate. She charged $432.00 and I am literally doing everything again. The manager said they could not send anyone out. My complaint is exorbitant costs and inadequate cleaning
  • Review fromKalyani G

    Date: 08/05/2022

    5 stars

    Kalyani G

    Date: 08/05/2022

    ******* and ***** did a fantastic job! We had a deep cleaning done, and they were very thorough

    Cleaning Concepts Maid Service

    Date: 08/06/2022

    Thank you so much for taking the time to review ******* and *****! We can't tell you how much it means to us!

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