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Business Profile

Major Appliance Dealers

Slyman Brothers Appliance Co
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BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Slyman Brothers Appliance Co's headquarters and its corporate-owned locations. To view all corporate locations, see

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Slyman Brothers Appliance Co has 3 locations, listed below.

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    Customer Review Ratings

    1

    Average of 3 Customer Reviews

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    Review Details

    • Heather V

      Date: 11/08/2024

      I ordered a new washer and dryer totaling around $1200 with delivery and installation. Slyman delivered the machine inoperable on September 10, and every step in getting the issue resolved was a nightmare that Slyman would not take responsibility for. It took an absurd number of phone calls and emails, getting ignored and punted around, 3 tech visits, a lot of undue stress, and two months for the issue to be resolved today, November 8. In the end, the issue ended up being at Slyman's installation where wires were accidentally crossed. Slyman's course of action should immediately have been to replace the machine if it was delivered inoperable, end of story. But they dragged it out for all involved for two months and I had to consistently contact them to get the ball rolling (or re-rolling). I love supporting small business, but every step of this was out of lines and I will never recommend Slyman to anyone.

    • Alexa L

      Date: 02/06/2024

      I came in to purchase a new fridge and freezer. The space I have for it to fit is very specific. To ensure it fit, I paid them to come out and measure. They measured, assured that this would fit well with the trim I purchased. Day of install, it doesn't fit. It is left without trim and a little crooked. They were checking on new trim, but nothing ever was purchased. A few days later a significant amount of frost begins to build up in the freezer. Followed by ice building up in the fridge and the water line freezing. I had a Slyman repair man out who sealed the gasket on the freezer which wasn't done during install and was causing the frost. This made it better, but didn't fix the issue. Next, an ****************** man came out and re sealed the gasket, and installed a heating unit in the fridge that should have already been there. He advised me that the screws on the front are incorrect and several other things that were wrong with install. This has been going on for over 2 months. The freezer is still producing frost. Units are crooked. Trim is not ordered. Several days have been taken off work for different service people to look at. Major disappointment.

    • Dana D

      Date: 06/07/2022

      Refused to adhere to their own advertised online price.(******** location) A sale was advertised to be over the following day but the salesman would not uphold the price and tried to charge $200 more. Advertise free delivery but then if you want it from garage it's $75. This is an appliance not a pair of socks! I wanted to shop the little guy but....looks like I'm back to **********

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