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Business Profile

Major Appliance Services

1st Choice Appliance Repair

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Major Appliance Services.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Sean M

    Date: 07/12/2025

    DO NOT CONDUCT BUSINESS WITH THIS COMPANY!!!They delivered TWO inoperable, malfunctioning dryers, which happened over a 4-day period of me and my family having to adjust our schedules to meet the times they could come to our home.They were supposed to bring a THIRD dryer, and I considered buying a washer. *********" sent me pictures and gave me a price but when I asked if they were taking into consideration the defective dryers they sent and the time, etc. it costed my family to accommodate them with the price they would be charging for the washer, I was given a strong "NO". So, I decided to discontinue dealing with this company, and asked for my money back for the dryer.********* told me that they would bring the money this past Wednesday, between 4-6pm, again causing me to have someone at my house to accommodate THEM. As we approached the 4-6pm time frame, ********* texts saying they need to come Thursday at the same time. Furious, I explain to her that I have accommodated and tolerated their lack of professionalism as much as I could, and that I could not adjust another day in our schedule, but she continued to say they didn't have anyone that could come out any other time. Luckily, I was able to adjust my schedule to be available for Thursday.Of course they did NOT come out Thursday, nor did ********* respond to my text message, so yesterday I had an official Small Claims Demand Letter issued to them via certified mail with an email and text message sent to them on today at approximately 3PM. Within minutes, I was getting SEVERAL calls and texts from them with someone, who I assume to be ******* (the owner), saying they were not aware of the situation, asking how can we resolve this and saying they could bring the money within 45 minutes.FIRST CHOICE IS VERY INCONSIDERATE AND UNPROFESSIONAL!!! BUYERS BEWARE!!!

1st Choice Appliance Repair is NOT a BBB Accredited Business.

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