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Business Profile

Makeup

Perfect Makeup Upgrade

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/06/2024

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On December 12, 2023, *********************** was paid $160 cash in exchange for services of two sessions of permanent lip blush. The first session was completed on December 12, 2023 and an appointment for the second session was scheduled for February 6, 2024. I tipped her an additional $40 cash. I had gotten sick with the flu and did not want to get her sick so I texted ****** on February 5, 2024 that I needed to reschedule she texted back Hello ********, I was just getting ready to text you! Lol that is just fine. Hope you get better on February 5, 2024 at 08:32am. That was ******* last response, and she has not responded back to any text message, phone calls, voicemails, and any social media on her ******** business account and her Instagram business account. I have reached out to ***********************, whom she used to rent a room at his spa to do her business on February 20, 2024, in which he texted back that ****** had moved out of his office end of December 2023 & he does not know where she went. I had asked him to help me reach out to her because i was having a hard time reaching her. On February 22, 2024, *** text me back stating she finally responded and that she would take care of it. To date, I have still not heard from ***********************. After talking with ***, I learned that she may also go buy another alias ***********************.

    Customer Answer

    Date: 05/21/2024

    My complaint has been resolved.

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