Reviews

Review Details

• Review fromjeff h

  Date: 06/18/2025

  1 star
  I worked for 2 days and they refused to pay me. when I mentioned my tips were shorted, they did nothing to address the situation. they have since ended all communications with me when I try to get paid.

• Review fromAbby C

  Date: 02/01/2025

  1 star
  DO NOT HIRE – Worst Moving Company Ever
  If I could give zero stars, I would. This was hands down the most unprofessional, infuriating, and downright awful moving experience imaginable. Here’s what happened:
  • The movers reeked of **** upon arrival.
  • They refused to bring anything into the new apartment, dumping everything in the hallway while we had to carry it up ourselves.
  • We were screamed at multiple times for no reason.
  • At the end, they gave up and left our belongings in the rain.
  • A 28-minute drive somehow took them 2 hours.
  • They ignored every single call and text.
  • The boxes they packed had 4-6 items max (we were charged per box—a total scam).
  • They wouldn’t put anything in the garage and instead dumped it in the building, forcing us to reload our own truck to move it back outside.
  • Refused to help move a 400lb dresser to the garage, leaving us to drag it ourselves around the entire building.
  • Countless items were damaged—one mover even handed me a broken item and casually said, “This broke.”
  • When asked to correct a mistake, one mover sarcastically mocked me and ignored the request.
  • Called me a *****.
  • Talked about how they needed to “go home and smoke a bleezy” in the middle of the job.
  • One mover, *******, threw a tantrum in the street like a child.
  • ****, supposedly the leader, undermined his own team—when they agreed to do something, he stepped in to refuse.
  • They didn’t even finish packing the house, despite having over half a truck still empty.
  • And to top it off? They forged a signature to close out the bill.
  This company is a complete scam run by lazy, aggressive, and incompetent workers. Save yourself the nightmare and hire literally anyone else.

• Review fromKristin H

  Date: 08/28/2023

  1 star
  I've moved quite a bit in my lifetime, I've never had such a negative and costly experience than with this company. They provided two workers. Instead of having one worker stay at the truck and the other one take the items to the truck, they both would take a load out at the same time, and would have to take time to unlock the truck, open the truck door, load it, shut the truck door, lock it, and then come up again. They started out moving time out of the residence fairly quickly, but after a while I wouldn't see them for 15 to 20 minutes at a time. I finally went out to see what was going on and they were just hanging out. It's wasn't even two hours into the job. Simple Moves quoted me for a 4 1/2 hour job, and it came to almost 7 hours because of the ineptitude of how they chose to load, seemingly running out the clock. They even had excuses, such as a random person telling them they had to move their truck, and they said they took time moving it. Later on in the day, they told me the same story, but they said they didn't move the truck. Which was it? If anyone had told them to move, they should have spoken with me first before making a decision. I signed the contract and cleared the area where the truck could park.I called Simple Moves today to speak with customer service, and a man answered, and when I asked to speak with customer service he said, "what do you need?" And I said, are you customer service and again he answered, "what do you need?" I've never had such an unpleasant and expensive experience moving before. I realize moving is a very physical job, and they came equipped with the tools to do it professionally (dolly, ramp), and the workers were friendly, and were communicative. I'm understanding that things happen, but for the job to take almost twice as long as quoted, because of the inefficiency, makes me feel very taken advantage of. I was never provided a post-move survey, but I'd like to hear back from their customer service department.

• Review fromSteve B

  Date: 08/26/2022

  1 star
  Two of the three movers asked for a tip when they arrived to start the job. It was a small job, however its did entail moving from a 2nd story apartment to a 2nd story condo. They loaded the truck in such a way that not all of the items would fit. Once the truck was loaded, they said they would load the additional things in my vehicle. Then they asked how much their tip would be. I stated an amount, they told me that was not enough. That was the end of discussion on loading items in my vehicle, which they didnt do. As they unloaded, they just placed the furniture and boxes inside, did not move anything to rooms other than just inside the door, and continued to ask for their tip in cash rather than putting it on a card to the company.