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Business Profile

Plaster

Wesley Construction

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/18/2023

    Type:Service or Repair Issues
    Status:
    Unresolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The company***** ******** ******* was hired in May of 2023 to complete a job. The job was to be completed in 15 working days. No later than June 5. The worker was giving several chances to complete the job. We have worked with him and everytime he does not keep his word. We paid him even though the job was not completely done. Yet he was in a bind financially and as a church we tried to give him the benefit of the doubt even though he has proven time and again he can't be trusted. He has lied several times saying he'll be there this day and never shows up or calls. Now we have an unfinished job and he will not complete the job. All we want is the job completed within a reasonable time which is two days to finish everything. Also his current address has changed. It is *** ***** *** ******** ** *****. Please send a correspondence to both the address listed in Breckenridge and the one in Ferguson MO.

    Business Response

    Date: 09/18/2023

    The reason why the job is not finished is the agreement we have is to pay $1600 for being behind and the roof being messed up.  I had to pay for the rest of the material for the job.  We ended up doing the whole entire job.  I did extra work.  I can get over there and finish the job but didn't have the money for the caulking and it is $300 something dollars.  It is not like the job is not done.  The stuff that needs to be done is extra, but as far as the contract the job is done.  By Monday, Sept. 25, I will come and finish the job.  As far as anything extra, I am not going to do it.  

    Customer Answer

    Date: 09/25/2023

    According to the business they have not shown up or called to set up a time to come to do what he said what he was going to do.  We want our money back. 

Wesley Construction is NOT a BBB Accredited Business.

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