We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Podiatrist

Feet for Life Centers Professional Corporation

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Podiatrist.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:03/23/2023

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I went there on March 15 because my foot was giving me trouble. I went to the urgent care for swelling and pain and they said I had plantar fasciitis. They gave me a list of places to go and I called Feet for Life. They gave me xrays and wanted to give me shots for my feet. The nurse was trying to get me to get the shots. I told her I'm taking steroids now and not going to take all of that. So she wrapped my foot with the wrap and it was tight as a drum. She went to get the scissors to cut the wrap off, as she did this she nicked me and cut me on top of my foot with the scissors. I told her and she didn't apologize or do anything. She put another wrap on my foot again tightly. I got home and took the wrap off and my foot had been bleeding. I tried to talk to the director and left two messages. I have not received any phone calls back. I am a senior citizen and have to be careful with my feet and legs. I have osteoarthritis and have to take care with my condition.

    Business Response

    Date: 03/27/2023

    Ms. ******** was seen in our office on 3/15 for plantar fasciitis after being referred by urgent care.  She was placed in a room by the medical assistant who took vitals and initial information.  Everything else was performed by the Doctor.  X-rays were not taken, as the doctor reviewed the ones she brought from Urgent Care.  The doctor performed ultrasound imaging to measure the inflammation of the fascia.  After the exam, the doctor recommended cortisone injections to help with the inflammation, which the patient declined.  She was then shown different stretches that can help alleviate some of the pain.  The doctor wrapped her foot with coban with the instructions to remove it the next day.  The patient told the Doctor it was too tight, which the doctor then removed an applied a new bandage more loosely.  The patient confirmed it felt better and acknowledged that she will take it off tomorrow.  The doctor did not notate any cuts or bleeding prior to applying the second bandage.  I received a voicemail on 3/20/23, that stated this is Ms. ******** with some important information for you and to return her call.  She was informed that I was not in the office and would be available the next day.  I received another voicemail on 3/21 with the same message.  I returned her call later that morning, but had to leave a voicemail.  She did not call me back.       

    Customer Answer

    Date: 03/31/2023

    Complaint: ********



    I am rejecting this response because: because it is not true. The doctor did nick me when she went to cut the wrap off that was too tight and she got round edge scissors to cut it off and as she cut it off she nicked me on top of my foot and 
    I jumped and said "OH u nicked me with the scissors," and she didn't reply.  She didn't clean the area or look to see which where I was nicked and she didn't put a band aid on and continued to wrap the second wrap.  Then when I took the bandage off at home I saw that it had been bleeding and the nick is still there with an indentation she made with the scissors was still there as well.  As for the Director I have still not heard back since reporting this incident to the BBB.




    Sincerely,



    ******* ********

Feet for Life Centers Professional Corporation is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.