Business Profile

Property Insurance

A A A Automobile Club of Missouri

This business is NOT BBB Accredited.

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Important information

Customer Complaint:
AAA Automobile Club of Missouri reflects complaints by Missouri, Louisiana, Mississippi, and Arkansas residents only. Some consumers complained that they had difficulty obtaining a refund, experienced poor customer service and long wait times, had difficulty managing automobile claims, and were sold overpriced or insufficient batteries. The company has responded to all complaints.

Complaints

This profile includes complaints for A A A Automobile Club of Missouri's headquarters and its corporate-owned locations. To view all corporate locations, see

Customer Complaints Summary

187 total complaints in the last 3 years.
55 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Initial Complaint
Date:02/04/2025
Type:Billing Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I was with them a year or so. Back in March they decided they wanted to cancel me, so I went and got insurance else where. The 28th of Last month they charged 62 dollars on my account. My bank put a stop on it, fortunately. I have not spoken to AAA since last year, this charge makes no sense.
Business Response
Date: 02/14/2025
Thank you for the opportunity to respond to Mr. ******** concerns. Please see the attached letter as our response.
February 11, 2025
******* ******
**** ***** ******* **
******* ** **********
RE: Membership No. ************ Expiration Date: January 25, 2025
BBB Complaint ID#: ********
Dear Mr. ******:
Your complaint to the Better Business Bureau serving Eastern & Southwest Missouri and Southern
Illinois has been forwarded to the Auto Club of Missouri and assigned to me for review and handling.
We appreciate your taking the time to write to us to express your concern regarding this matter. In
the complaint, you indicated you incurred an overdraft fee due to an attempted charge of $62.00.
The charge of $62.00 was an auto renewal payment for you AAA Membership.
Our records indicate that on January 25, 2024, your membership was created at the time you
obtained your AAA auto policy. A checking account ending in 8489 was provided at the time the
annual membership was created and was charged $25.00 for the new membership. The offer
included a $35.00 discount for the first year with automatic renewal payment setup. An Auto Pay
Authorization form was signed by you, authorizing AAA to charge your checking account annually,
please see the copy of this Authorization included on the next page of this letter. Your auto insurance
policy ************ was cancelled on April 26, 2024. However, your AAA membership is billed
separately and was valid until January 25, 2025, and we received no request to cancel your
membership at the time your insurance policy cancelled.
A Renewal Statement for your annual dues along with new membership cards was mailed on
December 03, 2024, advising you that your checking account was on auto renewal and would be
charged $62.00. We attempted to charge your checking account ending in 8489 on January 27,
2025, but payment was returned due to insufficient funds. As the Auto Pay enrollment was
authorized by you for renewal of your AAA membership, we are unable to reimburse any fees
charged by your financial institution. As a courtesy, we are waiving the AAA $15 return check fee
that is being charged as a result of the returned payment. If you wish to renew your membership,
please contact us to make a payment. If you do not wish to continue your membership and continue
receive reminder notices, you may contact us to cancel your membership. If no action is taken, then
your membership will eventually be cancelled for non-payment automatically.
Mr. ******* ******
February 11, 2025
Page 2 of 2
Mr. ******, we would like to apologize for any inconvenience this has caused you. If you have any
questions or further concerns, please contact our Membership Department at **************
between the hours of 6:30 am and 5:00 pm, Pacific Time, and a representative will be happy to
Initial Complaint
Date:01/15/2025
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I mailed in my renewal payment for my wife to have AAA roadside assistance. I have been a member for 30+ years. They received the payment, and they DEPOSITED THE MONEY. I assumed we were renewed. My wife's car would not start today, and we called for a tow. *** tells me, at our desperate time of need, our membership has expired because they claim I didn't complete the form correctly...despite the fact they deposited my money. They later refunded my money, but how would I have known because they never contacted me directly. We had to pay $150 today to tow the car 3 miles to the dealership.
Business Response
Date: 01/24/2025
Thank you for the opportunity to address Mr. *********** concerns. Please see the attached letter as our response.
Initial Complaint
Date:01/06/2025
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
On 12/11/2024 | called AAA from *************, ** for a tow. *** sent ******************** (location: ******) and had my vehicle towed to Olathe Dodge Chrysler Jeep Ram, at **************************************The tow truck driver dropped my vehicle off and passed off the keys. There was no paperwork or documentation verying the key exchange. No names or signatures of the giver or the receiver of the keys.Olathe Dodge claims to not have the keys.The tow truck driver claims he believes he gave the keys to a person but can't actually remember.I started logging dates and interactions on Dec. 27th.-On Dec. 27 at 6:10 pm I called AAA and spoke to an agent who identified herself as *****, agent # ***. I was given a case number of ********. She said a supervisor would call within 48 hours. A woman named Zee call at 7:20 pm on Dec. 27. *** told me she was going to give the towing company till the next day to come up with a solution. -Dec. 28 I called ZEE at 6:03 pm and left a message. NO RESPONSE.-Jan. 2, 2025 called Zee and left a ********** RESPONSE.-Jan. 3 l called AAA again and explained the situation to yet another person. She said she would have Zee call us hopefully within an hour as Zee WAS working.-Jan. 3 Zee called at 6:30 pm and she said she would elevate it.Bottom line is this: I gave my vehicle and keys to AAA trusting that they and my vehicle would be safe with them and the tow companies they partner with. Apparently they have no key exchange policy regarding accountability. The keys are lost. I want them replaced. As of today my vehicle has been to me for 3 weeks. I am filing this claim as I wait for results of the elevation. Everyday I am without my vehicle cost me money. Im done with the back and forth, I want answers.
Business Response
Date: 01/10/2025
Thank you for allowing us the opportunity to review and respond to Mr. ***** ****** concerns. Uploaded is the response letter that was mailed out to Mr. **** today. Included in the letter is the contact phone number of the Member Relations Supervisor designated to assist Mr. **** with a resolution.
Customer Answer
Date: 02/06/2025
Im not happy with their resolution of this case. I paid for them to represent me and all I received was AAA siding with the tow trucks company failure to replace the item lost because the company failed to follow protocol.
Business Response
Date: 02/14/2025
We thank you for providing us with the additional correspondence from Mr. *********** Please find uploaded our response letter that will be mailed out to Mr. **** shortly. Thank you once again for allowing us to review and address this matter.
Business Response
Date: 02/14/2025
Please reference document titled "Response Letter II". Thank you.
Initial Complaint
Date:01/03/2025
Type:Customer Service Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I had 3 vehicles listed on my auto insurance, one being my 2015 ****** Versa. I needed a copy of my physical insurance card and when I received it, I noticed my vehicle was not listed on there. My policy was renewed in April 2024 and I confirmed it with the agent, now it&#**;s not and I was not able to get a clear explanation from the agent when I called about it, she did not allow me to speak, very unprofessional about it, and my issue was not resolved, because the ended by her hanging up on me.The Service location of the business is:*********************************************************************** Policy # AM0000567**0
Business Response
Date: 01/10/2025
Thank you for the opportunity to address Mr. ***** concerns. We apologize on behalf of the organization for the service Mr. *** experienced when he spoke to our representative regarding your insurance policy and want to assure you that this is not typical of our employees. Our Insurance Business Manager ***** ********* spoke with Mr. *** about this issue and explained the billing charges and his policy. Mr. *** was given ******* contact information to call him direct after he has made a decision about the reinstatement amount.
Initial Complaint
Date:12/22/2024
Type:Billing Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I cancelled my policy with *** in the beginning of November and December the 8th the debited my checking account for the amount of $474.80. It came out of my account on the 11th and I called and reported it to them on the 11th and they said they would return my money asap. It is now the 22nd and still have not received my money after repeated calls and them repeatedly lying to me telling me they have already redeposited the money to my account. So they have stolen my money and they think its their money to return when they feel like it. I want my money back NOW!!!
Business Response
Date: 12/30/2024
Thank you for the opportunity to address Mr. ******** concerns. We have reviewed your policy AMO000629387 and can see that the cancellation was mistakenly processed for the wrong date, December *******. This prompted a refund of $443.80 to be mailed to Mr. ******** home. Once our agent realized the mistake, they corrected the cancellation date to December ******. Due to the updated refund needed, Premium Accounting completed a stop payment on the initial check mailed and issued a new check in the correct amount of $482.80 to be mailed to Mr. ******** home address. He should receive this check soon.
Initial Complaint
Date:12/18/2024
Type:Billing Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
AAA Insurance provided false, and inaccurate, quote information to me during the insurance purchase process, then unilaterally charged me $95 without explanation 3 weeks after I purchased the policy. 1. Insurance amount was initially quoted at ~$1400 online. 2. Actual policy price without any changes in coverage, drivers or vehicles, increased to $1694 without explanation when I completed the transaction on the phone.3. I was doubled billed and then overcharged for a *** membership. Promised price was $36. Billed amount was $36 and then $42. This took an hour on the phone to resolve and 7 days time. 4. New insurance declaration arrives around 12/5 showing 6 mo premium of $1783. No change in coverages.5. Policy still incorrect. Contacted agent in writing to address missing discounts that were promised. No reply. 6. Called 12/16 to address mysterious fee increase. Agent on phone was unable to articulate why the premium increased. 52 minutes on hold, no answer. Agent said underwriter didn't know either and would 'look into it.'From the onset, the policy purchase process has been horribly slow. I have now spent almost 5 hours on the phone to accomplish tasks that every sane and modern business handles 100% online in minutes.I received no communication from *** as to why they broke their terms on our signed insurance contract as fully honest and complete information was provided on a recorded line to their insurance agent. Nothing writiten, nor email was ever provided to me.Attempts to clarify why *** seeks an additional $95 found no answers. Their own customer service **** can't explain why this happens. They promise follow up via email and it never comes. I've been driving for 30 years. This is the most insane process to actually buy insurance I've ever had.
Business Response
Date: 12/24/2024
December 23, 2024

****** ******
***************************************************************************************

RE: Policy AMO001022635

Dear Mr. *******

I am writing in response to an inquiry I received from the BBB, regarding your Auto Insurance Policy.
In your correspondence you state AAA Insurance provided false, and inaccurate, quote information
to me during the insurance purchase process, then unilaterally charged me $95 without explanation 3
weeks after I purchased the policy. 1. Insurance amount was initially quoted at ~$1400 online.
2. Actual policy price without any changes in coverage, drivers, or vehicles, increased to $1694
without explanation when I completed the transaction on the phone.3. I was double billed and then
overcharged for a AAA membership. Promised price was $36. Billed amount was $36and then $42.
This took an hour on the phone to resolve and 7 days time. 4. New insurance declaration arrive
around 12/5 showing 6-month premium of $1783. No change in coverages.5. Policy still incorrect.
Contacted agent in writing to address missing discounts that were promised. No reply.

Before I begin, I would like to thank you for your membership and for taking the time to notify us of
your concerns. Your insight and feedback are greatly appreciated.

I would like to take this opportunity to apologize, on behalf of the organization, for the service you
experienced when you spoke to our representative regarding your insurance policy. I wish to assure
you that lapses in member service of this nature are not indicative of the importance we place in
providing our insured members with outstanding service. I was disappointed that in your conversation
with our representative, we failed to meet your expectations.

Upon careful review of your policy, our management team has determined the following: You started
your policy online. While attempting to complete your policy online you set up monthly installments
and made a payment of $247.40. After making this payment you received an error message and were
directed to speak to an agent. After speaking with an agent, you decided to pay in full rather than
making monthly installment payments. You paid the remaining balance of $1446.60, and your agent
switched your billing plan to pay in full.

Although your billing plan was switched to pay in full and this change was reflected in all the
documents you received the change did not update in our system. Due to this system error an
additional bill was generated, and an installment processing fee was added to this bill. We have
reversed the installment processing fee. We are currently in the process of waiving the additional
premium generated on your policy. We have added the original owner discount to your policy, which
will generate a refund since your policy is paid in full.

Thank you for allowing us the opportunity to address your concerns. If you have further questions or
concerns, please do not hesitate to contact me at *************************** or
***************************************.

Sincerely,

***** ***** Vice President
Automobile Club of Missouri

Customer Answer
Date: 12/27/2024
Better Business Bureau:

I have reviewed the business' response regarding complaint ID ******** and am satisfied with this resolution.

I very much appreciate your review of the situation. AAA insurance came highly recommended by a long-time member who is a close friend, a person who's opinion I hold in high regard. As you might surmise, this experience greatly frustrated me and took considerable time and energy to resolve problems that are largely avoidable via a more robust website. Thank you for the assistance.
Sincerely,

****** ******
Customer Answer
Date: 01/22/2025
I thought this was resolved, and yet again, I am receiving a random bill, this time for $63 with no explanation or clarification. How does this keep happening? I can't trust anything you're saying or your assurances if less than a month after assuring me this was resolved, the same thing is happening again.
Business Response
Date: 01/29/2025
Thank you for the opportunity to address Mr. ******** concerns. Please see the additional letter sent to Mr. ****** about this matter.
Initial Complaint
Date:12/11/2024
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I have been a member with this company and paying Triple A for 3 years. I added a car that is in both my name and my daughter's name to my policy in April of this year and I also told the ***resentative to add my daughter's name to my policy. My daughter was involved in an accident on 11/27/2024 and I contacted Triple A so that we could file a claim. The adjuster called me on Monday Dec. 2nd and told me that my daughter was excluded on my policy. I tried telling him that I added her when we purchased the vehicle. The ***resentative I spoke with asked me all her information and stated that I was even given a student discount because she was in school and her grades were good. I was told that everyone in my household had to be included on my policy, I believe I was told anyone with a drivers license in the household. Which means anyone in my household should be able to drive our vehicles because they were included. I did let the *** know that **** had his own policy. After speaking with ******** ******* that day, I was told that he had to send this over to the Admin depart and that he would call me back. He told me that he sent me an email and that I needed to get the car from the tow yard and that I had to pay out of pocket that they were not responsible. The week went by and he called me the following Monday saying that he had sent me an email which included an attachment from March 14th 2022. He said that it was an exclusion form excluding my daughter from my policy. I told him she was authorized to drive her own car. He told me that I could speak with **************************** and he transferred the call. The lady I spoke with told me that Amiyah was on my policy as an authorized driver. How does she have this information but they don't and the next day ******** called me back and stated that nothing is covered I am responsible for paying to have the care that has full coverage to be ***aired. This is not ethical or legal. I have been a loyal customer.
Business Response
Date: 12/18/2024
Thank you for the opportunity to respond to Ms. ******** concerns. Please see the attached letter as our response.
Customer Answer
Date: 12/19/2024
Complaint: 22675164

I have reviewed the business' response and am rejecting it because this information is inaccurate. No one has contacted me to discuss my complaint. I never agreed to exclude my daughter from my policy. In 2022 when I started with this company but daughter werent driving my vehicle and I still never agreed to nor signed anything stating to exclude my only child from driving my vehicle. When I added her car to my policy in April 2024, I told them this was her car with both our names on it. Why would she be excluded from driving her own car. This car is fully covered and when I spoke with the adjuster he said that I needed to speak with the policy management department, so he transferred the call and the last that he transferred me to informed me that Amiyah is an authorized driver on the Kia ********* Now the claims department and the adjusters that I have spoken with are denying coverage for our vehicle. Regardless of who was driving the vehicle myself or Amiyah. It is fully covered. Contact the finance company its both Amiyah and my car. She has every right to drive her car she pays for it. This is bad business practices by this company. Ive never dealt with a company who cares nothing about their customers. Again no one contacted me their going off what the adjuster said and ignoring the customer. I wasnt offered any ******************** only told and argued with. No rental car, no help. Nothing.

Sincerely,

******** ******
Business Response
Date: 12/24/2024
December 24, 2024

Better Business Bureau
Serving Eastern & Southern Missouri & *****************
**************************
************************

RE: Insured: ******** ******
Policy Number: A57018316
Claim Number: *********
Date of Loss : November 27, 2024
BBB Tracking ID: ********

Dear Better Business Bureau:

This letter is in response to your follow-up inquiry pursuant to Lequanna
Ramseys rebuttal to our letter dated December 18, 2024.

With all due respect and consideration, our prior coverage decision for this loss is
re-affirmed, due to the Named Driver Exclusion Agreement being in effect at the
time of the loss.

As previously stated, no documentation has been located to support Ms. ******
lifted the named driver exclusion for ****** ***** at any point in time. A new
business Declarations Page was mailed to Ms. ****** on March 16, 2022,
showing ****** ***** as an Excluded Driver for the policy period March 14,
2022 to September 14, 2022. Subsequent to this, Ms. ****** received an
updated Declarations Page by mail every six months, which indicated available
coverage and identified any excluded driver.

Ms. ****** states she added Ms. ***** as a driver when she added the 2024
Kia Sportage to the policy. Our records reflect an Amendment Declarations
Page was mailed to Ms. ****** on April 8, 2024, for the policy period March 14,
2024 to September 14, 2024, still showing ****** ***** as an excluded driver.

We will provide Ms. ****** written notification of this information, outlining the
specifics of our denial and including relevant copies of documentation in support
of the coverage decision.

I wish to again convey my appreciation to Ms. ******* three years of
membership with *** and I regret that a decision which was more favorable to
her, could not be achieved. Although it is understandable that Ms. ****** is not
satisfied with this coverage decision, please know that it was only issued after
objective assessment of the evidence.

If you have any questions, please contact Claims Manager ***** ********* at
************** or ****************************

Sincerely,

******* ******
Group Manager, Insurance Claims
Initial Complaint
Date:12/02/2024
Type:Billing Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
i received a bill for $519.68 on 11/29 and the bill was due bu 11/30. i called to speak to a manager last week and never received a call. so i called to ask why and she said that they never received a bill but it was an automatic with draw. so they should have it and i fave them money in November. she said it was canceled and that i had to pay the 519. i told her that i had no money and she did not want to work with me. they have screwed me over so much. they do not tell you everything, they dont evensend you a bill and **** it was automatic so i am not sure what the issue was. i would never use AAA for auto insurance.
Business Response
Date: 12/09/2024
Thank you for the opportunity to respond to Ms. ******** concerns. Please see the attached letter as our response.
Initial Complaint
Date:11/22/2024
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Requested a tow on the morning of Nov. 6 as my car had a starting problem. *** sent a contractor, **********. The driver stopped two houses away and phoned that he could not find my house, saying over and over "gps". Could barely communicate in English. I walked up to where he was and got him to my car. Car was taken to ******************** in ********, about 4 miles away. After Greentree diagnosed the problem and replaced the battery I went to pick up the car that afternoon. I noticed that the glove compartment had been rifled, things left on the seat , and my ******* sunglasses were missing. ********* could not locate them and offered that the tow driver looked questionable. He certainly did. I believe there was a theft and that the AEA driver was involved. *** refuses to reimburse me
Business Response
Date: 11/29/2024
We are thankful for the opportunity to review and respond to ******************* concerns. We have reviewed the statements provided by Mr. ***** and that of the independent contract station, **********, and it was determined that we are unable to find the service provider responsible for the missing item. The servicing technician of *** Towing has advised that he did not take Mr. ******* missing sunglasses. At this this time we must decline this claim as we do not have enough evidence to determine culpability as the vehicle was also in the possession of the place of repair prior to Mr. ***** noting his glovebox had been rifled through and the sunglasses were missing when he picked up his vehicle from the auto shop. Please note that Mr. ***** will receive a written response letter shortly in the mail from our **************** with the contact information of the assigned case handler should he have any additional questions or comments. We thank you once again for allowing us to address this matter.
Initial Complaint
Date:11/21/2024
Type:Customer Service Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
My insurance agent hasn&#**;t return a call to me. I sold my car on 11-25-24 and want to take my car off the policy. I want them to cancel my policy and no one is willing to return a call to me. I want my policy cancel immediately as I have sold car.
Business Response
Date: 11/25/2024
Thank you for the opportunity to address Mr. ************ concerns. Agent, **** ****** spoke to Mr. ********** on November *******, to discuss the auto insurance policy and changes requested. Due to the sale of the vehicle on November 18, 2024, the auto insurance policy was cancelled effective November 18, 2024, at Mr. *********** request. We try our best to return calls in a timely manner, and apologize that we were unable to get back to Mr. ********** sooner regarding his policy changes.

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A A A Automobile Club of Missouri is NOT a BBB Accredited Business.