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Business Profile

Property Management

Kohner Properties Inc

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Kohner Properties Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

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Kohner Properties Inc has 3 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:03/10/2023

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Starting January 2023 I found an apartment complex to move to, found ******* ***** and started the process, gave all inspection and deposits to move in , in a timely manner, March 2023 came and they won't give me a move in date. I signed no lease agreement only paperwork and gave all personal papers, argument ensued and ask for my money back, was rudely said in 30 days or and getvonly half money back.

      Business Response

      Date: 03/13/2023

      Good day Ms. ******,

      We discussed that per the application that you signed; we would only keep our minimum required security deposit of $200 because you cancelled your application and refund the remaining portion directly to you.

      The application you signed to apply at ******* ***** states the following: 

      ONCE THIS APPLICATION HAS BEEN APPROVED, YOUR DEPOSIT BECOMES NON-REFUNDABLE AND YOU WILL BE HELD
      RESPONSIBLE FOR ALL UNPAID BALANCES IF THE APPLICATION DEFAULTS. Applicant agrees all security deposits and unearned rent are deposited, as
      they are collected and become the responsibility of the property owner.

      In regards to the arguement that ensued, this is where you became aggressive and threatened the staff at ******* ***** after they explained to you the process of canceling your application.  The arguement was just you getting mad and threatening after we explained the cancelation process to you.

      Thanks,

      ****

    Kohner Properties Inc is NOT a BBB Accredited Business.

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