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Business Profile

Rebuilt Engines

Shreves Engine Rebuilders

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Rebuilt Engines.

Complaints

This profile includes complaints for Shreves Engine Rebuilders's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Shreves Engine Rebuilders has 4 locations, listed below.

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    • Shreves Engine Rebuilders

      2100 Mallinckrodt Saint Louis, MO 63107

    • Shreves Engine Rebuilders

      3815 N 21st St Saint Louis, MO 63107-3050

    • Shreves Engine Rebuilders

      11843 Missouri Bottom Rd. Hazelwood, MO 63042

    • Shreves Engine Rebuilders

      1680 N New Florissant Rd Florissant, MO 63033-2126

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:08/15/2023

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Last April I took my vehicle there because the engine went out, it cost me over $6000.00 and they had my car for three months, it was suspect. I took my car back a number of times because the car would die. Three months ago the engine threw a rod which means the engine went out. I have told them about the noise the car has been making. I am not happy with the quality of work. I have been dealing with them for over a year. All I want is what I paid for. I would like my money back or Repair the engine like it should be, it should sound like a new engine.

      Business Response

      Date: 08/28/2023

      We are sorry to hear that *** ******* is unsatisfied.  He did purchase an engine from Shreves and needed to bring it back 5 months later; there was a heat shield issue that we fixed.

      When *** ******* left he was happy.  As of today we have not been notified by *** ******* that the engine is not performing properly. If his engine is not currently running properly, we invite him to call the office to schedule a time to bring his car in to discuss any current issues.  We will honor our warranty.

    Shreves Engine Rebuilders is NOT a BBB Accredited Business.

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