Reviews

Review Details

• Review fromCHRISTOPHER J

  Date: 07/12/2024

  1 star
  THEY KEPT MY TRUCK FOR OVER A MONTH DIDNT FIX ANYTHING TOLD ME TO GIVE THEM TIME TO FIGURE IT OUT THEN SAID THEY DIDNT KNOW WHAT WAS WRONG WITH IT BUT WHEN I ASKED FOR A PRINTOUT OF WHAT WAS CHECKED I WAS TOLD THERE IS NO PAPERWORK AND I OWE $150 AND HERE IS THE BEST PART THE *** WAS BROUGHT THERE BECAUSE IT WAS UNDER WARRANTY FROM WORK THEY PREVIOUSLY DID EVERY ISSUE I HAD WAS FROM WORK THEY DID SO BECAUSE THEY DIDNT WANT TO FIX WHAT THEY BROKE THEY ACTED LIKE THEY HAD NO CLUE WHAT WAS WRONG WORSE SHOP IN THE ***** AND THE MANAGER **** IS A HUGE LIAR HE WAS WHO I TALKED TO HE NEVER CALLED ME I ALWAYS HAD TO CALL HIM TO GET UPDATES WHICH HE NEVER SEEMED TO KNOW ANYTHING THIS PLACE NEEDS TO BE SHUT DOWN

• Review fromClint C

  Date: 09/07/2023

  1 star
  Brought my car there for a brake light switch replacement. Ended up having to take my vehicle to ****** Dealership for sensors after they worked on my car..They destroyed my sensors on my vehicle and it cost me ******* to correct the damage that they caused to my vehicle. They denied that they did anything wrong . No lights on the dash was on until i got my car back from them. They would not own up to the damage that they caused from a under trained employee.

• Review fromBonita I

  Date: 07/27/2023

  1 star
  My moved into Jennings predominantly all white
  establishment. I took my car to them for transmission fluid changed,
  because I purchased the car used. I talked to a guy and he told me that
  he has seen that when people change the fluid that the transmission
  with go out. I told him that I will come and get it. The guy said ok.
  The guy calls me back and says that his boss says to go ahead and
  change the transmission fluid. So, he changed it. I picked the car up
  and I only drove the car twice. I was driving my granddaughter to
  school in South City my car started to go out. I finally pulled the car
  over to the side of the rode. I get out and there was no tires flat. I
  get back into the car and attempted to shift and the car would not
  shift. I called the police and the police got me to safety. I called
  the business and told them the story they never said "sorry" I had the
  car towed to the business. I walked into the business and they did not
  even acknowledge me or my granddaughter. They all turned there heads,
  it was one of the coldest day of the year. The tow truck driver handed
  **** the keys. **** did not offer me a cup of coffee. They did not
  offer me a ride and I live right up the street. My car set up at the
  shop two days shy of two weeks and they never called me about the car. I
  had to call a cab to get home. The business never called me to inform
  me of the situation. My son had to call to get information regarding my
  car. They informed my son that the transmission was gone. My son
  asked them why did they not call and they replied that it was
  miscommunication. They informed my son that I could get a tow truck to
  get the car towed to my house. Now mind you they are a tow company.
  Prior to all of this the mechanic told me that there was nothing wrong
  with my car. I would not recommend anyone to take their car to this
  company. They destroyed my car and did not reach out to me.

• Review fromLonza B

  Date: 07/20/2023

  1 star
  I had a horrible experience with this company. I took my vehicle for the safety/emission inspection and I was told because the "service engine" light was on they would have to find out and fix the problem before they could do the inspection. They told me I needed to have two catalytic converters replaced. I agreed to have the converters replaced but to my dismay it took over a month. Every time I went to check on my vehicle there was a different excuse (we ordered the wrong part, we're waiting for the correct part to arrive, it's taking our worker a long time to do the install, etc). When my vehicle was finally given back to me, **** the manager (the only person I talked with and dealt with during this ordeal), told me they couldn't do the inspection because their machine was down. Each time I went to check on my vehicle i told him I wanted the inspection to my vehicle. The day I picked up my car, **** apologized for not being able to do the inspection (the main reason I took my vehicle there and left it there for over a month) and said they couldn't get any other businesses in their network to do it for me and I would have to have it done on my own. Also, when I told **** I wanted my old catalytic converters back because I know they have a resale value he refused to give them back to me. At first he said they just couldn't give them back to the customers and then he said the price was adjusted because of the old catalytic converters. No place on my receipt does it show an adjustment was made because they kept my old catalytic converters. I know for a fact **** lied about the reasons they kept my original catalytic converters and why they couldn't give my vehicle the inspections. This was a horrible experience and I will NEVER patronize this business. I put all of the blame on the manager **** because I do not believe he was being honest on anything. I really wanted to support businesses in my community but I can't if I'm not respected and told the truth.