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Business Profile

Transmission

Precision Transmission Rebuilders Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Transmission.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/16/2024

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I took my truck up there three times for the same problem. I have been pay them twice to repair my truck at a cost of $950.00 each time. I would like to have my money refunded back to me because I am still having the same problem with my truck. Currently, I have my truck at another shop and is unable to afford to have it tow back to the original shop that work on my Truck. I spoke with **** directly to have this problem taken care of.

    Business Response

    Date: 08/21/2024

    Hi ***************** said owner of precision transmission spoke to ***** on Friday the 16th. She said she was having her car towed and that it had a noise. I gave her our ************** number and said that I would pay for if it was the repairs that we done. It never showed up I had ***************** call her on Monday the 19th to see if she was still having it towed in. She said she done had it repaired that she said she didnt think it was under warranty, which we told her if it was a repairs that we have done, it would be under warranty

  • Initial Complaint

    Date:01/09/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I paid this company to put a new transmission in my 2010 Ford F150 on Dec 28, 2022. When I went to pick up the car, I noticed my car had been driven 400 miles. They put the car with no gas. They also took money out of my car while they worked on it. When I asked them about it, they just denied everything. I paid $4154.61

    Business Response

    Date: 01/10/2023

    the customer is mistaken on mileage test drives or about 14 miles how munch money did he have in car 1 doller or 500 we or not responsible for contents left in car  ... the car was left here a long time due to extended warranty thay have picures of dash showing mileage and gas  . 

    Customer Answer

    Date: 01/24/2023

    My truck was on E and the trip was set up in the dash.  I wrote my mileage down before I put it in the shop.  They took my truck out of town, stuff was moved around, all change gone and radio station changed.

Precision Transmission Rebuilders Inc is NOT a BBB Accredited Business.

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