Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Tile and Grout Cleaning

The Grout Medic of Greater St. Louis

Reviews

Customer Review Ratings

4.96/5 stars

Average of 106 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromJudy M

    Date: 08/30/2022

    5 stars
    My tile floors look so much better now. Im very pleased with the results and would be happy to recommend The Grout Medic to anyone.
  • Review fromStephanie R

    Date: 08/26/2022

    5 stars
    Wonderful company with great employees that do an exceptional job! I have had them to my house twice now for 2 projects and could not be happier! Highly recommend!
  • Review fromLisa H

    Date: 08/15/2022

    5 stars

    Lisa H

    Date: 08/15/2022

    This company is awesome to work with! They have been professional every step of the way they pay attention to detail and the finished product well my bathrooms and kitchen look brand new!

    The Grout Medic of Greater St. Louis

    Date: 10/01/2022

    Thank you so much for the kind words!! We are exceptionally happy to have met your expectations and look forward to working with you in the future. Thank you, so much, ****!!
  • Review fromDebbie C

    Date: 08/05/2022

    5 stars

    Debbie C

    Date: 08/05/2022

    Well pleased. Was on.time and kitchen floor looks brand new.

    The Grout Medic of Greater St. Louis

    Date: 10/01/2022

    Thank you very much for the 5-star rating!!
  • Review from Barbara M

    Date: 07/30/2022

    5 stars

    Barbara M

    Date: 07/30/2022

    I am extremely pleased with the work done by Zach from The Grout Medic in ***************** ********. He was prompt, professional, pleasant, hard working and conscientious. My ceramic tile 2 bathrooms and the Master Bath shower look brand new after he performed the work promised. He answered questions when asked, showed what was a problem and how he would be taking care of it, and gave printed instructions and verbal instructions about care of the floors and shower. I highly recommend using THE GROUT MEDIC from ***************** ********.

    The Grout Medic of Greater St. Louis

    Date: 10/01/2022

    *******,Thank you very much for the resounding review and the 5-star rating! We're very happy that you're satisfied with our tile and grout services. We look forward to working with you in the future. Thank you, so much!
  • Review fromClarence P

    Date: 07/22/2022

    5 stars

    Clarence P

    Date: 07/22/2022

    The Grout Medic team is very professional, does outstanding work in a timely manner and is committed to customer satisfaction = 5 STARS * we had them do three projects = redo/refinish the grouting and tile floors in our kitchen and guest bathroom as well as re*caulking our entire kitchen backsplash * ***** who owns this business is professional, and was very timely in coming to discuss the projects * he explained exactly what they would do insuring our satisfaction * *** made sure we had their proposal via email the same day we met with **** * she also is very professional and always responded to my various inquiries/questions in a timely manner * *********** arrived a little early, are very professional & reviewed the three projects with us * they then immediately started their work * upon completion of the three projects, they reviewed their work with us to make sure we were fully satisfied * THEY DID AN OUTSTANDING JOB EXCEEDING OUR EXPECTATIONS * I HIGHLY RECOMMEND **** AND HIS GROUT MEDIC TEAM TO EVERYONE * *********************

    The Grout Medic of Greater St. Louis

    Date: 02/22/2023

    Thank you very much for the resounding review!! We're very grateful for your business and feedback and look forward to working with you in the future.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.