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Business Profile

Land Surveyor

Bader Land Surveying Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Land Surveyor.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:08/24/2022

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Called and asked about them doing a survey the beginning of April and sent a 200 dollar retainer check. Sent many messages but no answer so the end of August I cancelled the check and left another message telling Bader nevermind that I would find someone else. After 5 months Bader then sent me a bill for what he called research of 35.00, copies (7 pages) 45.00 and clerical (half an hour) 35.00 totalling 115.00. I did not ask for any copies nor did I want them. I am both angry and disappointed that after 5 months wasted waiting on them to do the job I get treated this way! I should not owe Bader anything!

    Business Response

    Date: 09/12/2022

    When *** **** originally called (April 11th) and ordered the survey, I explained it may be several months until we could schedule.  Although, we are in ********* County on other work and if we finished early, we may be able to start sooner on her survey.  I received the $200 retainer at the end of April and scheduled the survey for the 26th of August unless we could get there earlier.  *** **** canceled the survey on August 16th.  I spent time and coping cost, from the recorder of deeds office and from the **** ****** ******* preparing for her survey.  I sent copies of the research obtained for the survey to show *** **** the preparation that was completed.  I spent time and cost copies in the preparation of her survey and believe I should be compensated.

    Customer Answer

    Date: 09/13/2022

    Complaint: ********



    I am rejecting this response because:  He told me it would be a couple of months and never ever heard from him.  Sent numerous texts and never a response so I stopped payment on my check because I figured he was no longer interested.  He never told me he had it scheduled until after I cancelled the survey and stopped payment on the check.  Five months is way too long not to stay in contact with a potential customer.  He never sent any follow ups so therefore I owe him nothing.  







    Sincerely,



    ******* ****

Bader Land Surveying Inc is NOT a BBB Accredited Business.

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