We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

3D Printers

Midwest 3d Design and Prototyping

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in 3D Printers.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:03/07/2025

    Type:Billing Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I hired this company and paid a $500 deposit to get my project started and they said it would take 2 weeks and it&#**;s been over a month and now I can&#**;t reach anyone and my check has been cashed.

    Customer Answer

    Date: 03/07/2025

    Hello, These are 2 complains I found online about them.

     

    Thank you for all your help.

    Best regards,

    **** ********
    *******************************************
    *****************************************>******************
    *******************
    ***********************************

     

    Customer Answer

    Date: 03/07/2025

    $500.00 deposit and endorsement

    Customer Answer

    Date: 03/07/2025

    Check deposited and endorsed

    Business Response

    Date: 03/13/2025

    I am not going to fight or argue about anything in regards to this complaint. I am going to just refund the money and move past it. In the month that is being complained about I had to order materials. At one point he picked up parts and switched out the piece I am working to build the project on. For a week I was unable to talk or do anything as I was ill. I am the only person here so I wasn't able to do any work. I have the refund and his parts in a box and will send it all back to him via postal.

    Customer Answer

    Date: 03/14/2025

    Better Business Bureau:

    I have reviewed the business' response regarding complaint ID ******** and am satisfied with this resolution.  We have not received anything yet. Who should I notify when funds and sample are received. Thank you so very much for your help to resolve this issue.
     
    Sincerely,

    **** ********

    *******************************************

Midwest 3d Design and Prototyping is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.