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Business Profile

Auto Repairs

US Automotive, Inc.
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for US Automotive, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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US Automotive, Inc. has 4 locations, listed below.

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    Customer Review Ratings

    1

    Average of 3 Customer Reviews

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    Review Details

    • Abigayl P

      Date: 04/12/2024

      At the sunshine location of this company: Had my car for over two weeks before they got to it. Had to have it towed since it wouldnt start and would have to have it towed to move elsewhere is what they told me. Charged over $800 for a diagnostic fee to be told nothing was wrong with my car. Tried to discuss the bill and they dismissed me as a woman that knew nothing about cars. Said they could offer financing if I couldnt afford it. My issue is they wouldnt explain the bill AND THEY DIDNT FIX ANYTHING. They Would not discuss further and ***** threatened me with a mechanic lean on the title. Terrible business and terrible customer service.

    • AS H

      Date: 01/11/2024

      CROOKS!!! Charged couple hundred $ to scan the check engine light. Replaced a part for a few hundred more. Next day light came back on. Another scan $$$ despite my complaining they should do this for free since they didn't fix the problem the first time. This time they replaced a whole assembly because they said the bad component was not individually replaceable. This cost me almost $3000. Next day light came on again. Took car to an auto parts dealer who scanned for free. Told me the $3000 repair was a scam because the "bad" part did not require a whole new assembly. They recommended a different repair company. That other repair company also did the scan for free and they confirmed the $3000 repair was unnecessary. They replaced a part under $20 and fixed the problem.ASH

    • Pat C

      Date: 02/13/2023

      Just one star because I can’t give zero s or they would get five of them! They are crooked stay away from them! ***

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