Reviews

Review Details

• Review fromBrandie M

  Date: 06/11/2025

  1 star

  Brandie M

  Date: 06/11/2025

  Called to ask ? On phone he sent me back my mugshot and background report. All because he did not fix my sisters phone right. I still dont understand what that had to do with the ? I was asking

  417 iPhone Repair

  Date: 06/12/2025

  *******, you were not a customer of ours. You called and then threatened us so we text you your criminal record and mugshot to confirm that was you and you said it was. We also refunded your friend since she was unsatisfied with the repair.

• Review fromWally N

  Date: 05/25/2024

  5 stars
  Best Cell Phone repair store in ***********, ********! Would highly recommend to all my friends and family

• Review fromEvan F

  Date: 02/16/2024

  2 stars
  Overall frustrating and disappointing experience that felt like a "bait and switch". On Wed. Feb. 7 I sent an Instagram message to this business enquiring whether they do iPad battery repairs on my older model iPad. They got back to me on Mon. and said they do, it's ~$150+tax and takes 90 minutes. I advised that sounded good and I would be bringing mine in.I arrived at store opening on Tue. Feb. 13 to get it repaired. They didn't have the battery in stock but could get it the next day. I chose to leave the it so that they could get right to it. She offered me 10% off the battery for the inconvenience.By 2pm Wed. I had heard nothing. I called and left a VM. A couple hours later they messaged that it was taking longer than expected but they'd let me know when done. On Thur. they messaged @10:30 that it was ready. It was immediately apparent that the touch screen wasn't working and they informed me that they had replaced a chip on the motherboard. She seemed annoyed that I wanted to leave the device to get the touch screen working. I messaged later that afternoon, they didn't reply. I drove there about 5:15pm, but they had closed early.At ~10:40am on Fri. Feb. 16 (day 4) I called and left a VM (still nobody picks up), messaged on my iPhone to the contact they'd been using, and sent another sternly worded message on IG messenger. Shortly after I got a call that the iPad was ready and fixed.I arrived about 30 minutes later and, indeed, it appeared to be working fine. I was told that the battery chip they had to replace cost $150, but they were giving me $50 off of that. She hadn't included the promised 10% off the battery. I did insist on that being included.This feels intentional at worst and poor/inconsiderate business practice at best. Add to that the poor and inconsistent means of communication in general and I advise extreme caution using this business. Make it clear up front that you do not want any extra services performed without prior consent.