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Business Profile

Electrical Contractors

Advantage Electric, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Electrical Contractors.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:07/24/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I hired Advantage Electric, LLC to do some work on one of my rental properties. The owner, **** *******, emailed me an invoice for the job, detailing exactly what he was going to do and how much he was charging me. He was also supposed to pull a permit for this job. That was included on the invoice he sent me. I paid 2/3 of the total price in advance ($780). **** and his crew only installed a couple of smoke detectors and carbon monoxide detectors. We waited a long time for them to finish the rest of the job. When the rest of the house was completely finished, **** finally told me that he couldn't complete the job because his crew quit. He quit responding to my messages when I asked him to make the situation right. It's been almost 2 months now, and I still haven't heard from him. I had to hire someone else to complete the job, which cost me an additional $1,135. I only owed **** for the second draw, which was $400. Therefore, **** owes me the difference, which would be $735. I also found out that **** never pulled the permit before he started working on the house. I have read multiple reviews online where **** has done the same thing to other people. I am reporting him to the BBB to hopefully prevent this from happening to anyone else.

    Customer Answer

    Date: 11/12/2024

    The issues have not been resolved. 

This business is not BBB accredited.

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