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Business Profile

Employment Agencies

Staffing Plus of Springfield LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Employment Agencies.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/30/2024

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Staffing Plus of Springfield Missouri is spreading defamatory comments about my business on our ****** page and encouraging others to spread lies about my company. Staffing plus is also over charging us by thousands of dollars. They are owed some money and payments are being made. However, they have taken to our ****** business page and lied to the community saying that we refuse to pay our bill and that no one should trust us with anything even though we have a long paper trail of attempting to contact them for resolution. Now, they are refusing to speak to us, over charging our account and continue to lie about our business to the public.

    Business Response

    Date: 08/16/2024

    Due to the consumers threating legal action I cannot respond, but will forward the information to the manager for a response.

    Customer Answer

    Date: 08/16/2024

    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    ***********************

  • Initial Complaint

    Date:03/22/2024

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    They were rude.To me the first time?I called to try to get help with finding work so I hung up on then.I got a voicemail from them saying to call them back.So I did and they were rude again so I hung up on them again

    Business Response

    Date: 03/23/2024

    I am sorry you feel this way, ****. You had requested work closer to where you live and unfortunately, we do not have anything out that way currently. We mentioned we would be happy to keep your resume on file should we have anything come available. Additionally, we discussed the gap in your resume since 2020 and mentioned that it would be helpful if you could update it to reflect any other work since 2020. We do our best to help where we can, but it is also our responsibility to assess a person's skills and experience and make sure it aligns with the positions being applied for. We have been nothing but professional in our interactions with you. We expect the same from the individuals applying for work.

Staffing Plus of Springfield LLC is NOT a BBB Accredited Business.

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