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Business Profile

Fast Food Restaurants

KFC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Fast Food Restaurants.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:07/15/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    It went to this Long ************************* we had got a three-piece chicken two-piece fish platter and a $10 chicken Kentucky Fried Chicken deal my wife had been into the fish and there was a hair in it and she proceeded to vomit I called the guy back the young lady didn't give me a receipt she commented on my dog my dog was barking and she was coming all about the dog and the time was late afternoon I talked to I believe his name was ****** he was very very extremely rude basically called me a liar told me I didn't come in if I didn't have a receipt he finally found the receipt I requested to his Superior his General his district manager from corporate call me back because my car needs to be cleaned he asked me what happened to the rest of the food I said well the bags full of vomit and he really wanted me to bring back that bag of vomit are you kidding me it was 4th of July we had family in town I called the very next day after they left had to get the car detailed this young man was extremely rude extremely rude number one they didn't give us a receipt number two they can verify that we was there because the young lady commented on my dog and he could have asked her the next day she came in do you remember this sales why didn't you give him a receipt this young man was extremely rude I asked for the corporate phone number he refused to give me that he refused to give me the district manager's name he refused to do anything he said he had to verify the sale well he verified the sale by the time we got off the phone and I still requested for his district manager to call me and he never did do that I'm not happy I'm not a happy customer when they don't give me a receipt number one number two there's a hair in the food my wife vomits all over the car and into the bag of food he asked me what did I do with the food what do you think I did with it really unbelievable I'm 58 years he didn't return my call Corp or the owner never called me back

    Customer Answer

    Date: 08/12/2024

    This company obviously doesn't care they are the rudest mangers and it absolutely can tell of course they won't respond they ****... 

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