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Business Profile

Fast Food Restaurants

Sonic Drive-In

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Fast Food Restaurants.

Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

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Review Details

  • Jake G

    Date: 07/15/2025

    Sonic has suddenly started charging for any sauce with your order, no matter what. This change is unpleasant, but they can do what they want I guess. My issue is that certain items on the menu have always been served with free sauce and still have the sauce included with the item in the picture on the menu and in the item description. This is true of several items on the menu, but my biggest concern is the Pretzel Twist. It's a small soft pretzel served with cheese dip and this is how it is depicted on the menu. In the past, it automatically came with the cheese because it was a part of the item you were purchasing. However if you order it now they will not give you the cheese and if you ask for cheese they will up charge you $0.50. I understand they have the right to change prices, but it feels like false advertising that the menu images still include the sauces that USED to be free but now they won't give them to you without asking for more money than the item is listed for. I've included three images from the Sonic menu that are advertised with sauces (and used to be served with the sauce as pictured for free until last week!!) but now they are insisting on charging more.

  • Cristy A

    Date: 05/16/2023

    Horrible customer service. The owner is rude and very unprofessional.

Sonic Drive-In is NOT a BBB Accredited Business.

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