We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Motels

Fairvue Studios Motel

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Motels.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:07/11/2024

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I live at **************/******************************* off and on since 2012. I have always stay one or two week each visit. I move back in Feb 2022 to motel. The motel has a new owner. I spoke with the new owners and they will call her back. **** property holdings is the owner by the name of **** number ************.Fairview motel is were I always stay for place in my life and was always able to get my deposit back. My husband has been out of town the week that the property manager called. The property manager informed me they I had to move us out of our room to replace the stove. I move from 417 to 111. I packed my stuff and lock the doors. I didnt get my refrigerator and bookcase. On 6/5 I received a replacement food stamp card. I believe the property manager is refusing my mail. I would like to get my deposit back. The amount of the deposit is $175.00. I was accused of stealing two TVs. I have receipts for everything that I have spent.

    Business Response

    Date: 08/13/2024

    This consumer has been evicted.  She will not be getting a refund.  I have told her that I cannot hold her mail; that's against the law.  We don't do deposits, we do a move in fee.  She paid that before I became manager.  I don't have any information before I came to this facility. We moved her to the room that she wanted.

  • Initial Complaint

    Date:02/26/2024

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am currently staying at the Fairvue Studio Motel. I made a review for the hotel last week. They are now telling me I need to out by Thursday. They are saying because of trash in my room. All the trash is in bags. I can take it out to the main desk. I can take it to the garage if someone shows me where it is at. I am legally blind. I have not made commotion or any other problems. I have been emailing my hometown police and the local police here. I can show the emails from the police in this compliant. I want to be allowed to stay in my room.

    Business Response

    Date: 03/25/2024

    The consumer has mental issues. I gave him time to correct his behaviors which were disruptive and he was talking crazy. He acted in a hostile, paranoid way and yelled at passersby.  We treated him with respect and kindness but could not stay because of his behavior. 

Fairvue Studios Motel is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.