Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Storage Units

Sun West Storage

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Storage Units.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromAlex S

    Date: 07/18/2022

    1 star
    I would like to say I had a good experience with SunWest Storage itself, but the management team is a nightmare. I pay $350 a month for a storage unit and for parking a truck and trailer. I was given a discount for a one time weed eating service in the summer of 2021. I got a call today at work at 7/18/22 a year later, that I was stealing parking because I had not weed-eated my units building. This was never mentioned to me nor was I asked to do any more work. I gladly offered to have my ppl weed-eat. This was not enough for the older lady working this location. I tried to remove myself from this conversation as she kept getting hostile, letting me know that I was in the wrong. I am now being forced to remove my belongings and property from this location for something that is not in my contract. She claims I was bullying her by lettering know I pay over 3k a year on time, and do not appreciate the tune in which she was speaking. Like many people at this storage unit, I run my business out of this location. The relocation at this point of the year will be very costly. I asked to speak to the owners she refused to allow me to speak to them.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.