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Business Profile

Timeshare Advocates

Nationwide Settlement Solutions

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Timeshare Advocates.

Information and Alerts

BBB RatingA-

Reasons for rating

  • Government action(s) against the business

Service Area

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Alert Details

This business has 2 alerts.

Government Actions

DATCP vs. Nationwide Transfers LLC

On October 5, 2023, the Wisconsin Department of Justice obtained a consent judgment against Missouri-based Nationwide Transfer, LLC and co-owners Michael Miles and Stacey Hammit.  Nationwide used telephone and direct-mail solicitations to attract
Wisconsin consumers to attend sales presentations about its timeshare
exit services which misled consumers into purchasing expensive “timeshare exit”
services that they often failed to deliver.


The lawsuit alleged that Nationwide made thousands of telemarketing calls to
Wisconsin telephone numbers without being registered as a telephone
solicitor as required by state law. In addition, Nationwide allegedly
made thousands of calls to Wisconsin telephone numbers that were listed
on the Do Not Call Registry, in violation of Wisconsin law. The amended
complaint further alleges that thousands of mail solicitations
Nationwide sent to Wisconsin residents failed to identify the name of
the principal seller, and misrepresented that Nationwide possessed
specific information about the recipient’s timeshare. Lastly, the
amended complaint alleges that Mr. Miles and Mr. Hammit were personally
liable for Nationwide’s violations of Wisconsin direct marketing laws.


The Consent Judgment
includes a permanent injunction, consumer restitution, civil
forfeitures, and reimbursement of the State’s costs. If Defendants
resume marketing to Wisconsin residents in the future, they are
prohibited from misleading consumers about their timeshare exit
services. They would further be required to escrow all up-front payments
until completion of services if the company offers a 100% money back
guarantee and document all purported timeshare exits they obtain for
consumers. Finally, Defendants must provide a refund to customers who
can verify that Nationwide did not obtain a timeshare exit for them, or
that they obtained a timeshare exit themselves after paying Nationwide
for services.


The
judgment for restitution, civil forfeitures, and attorney fees totals
$566,831.20. Of this amount, Defendants are required to pay $231,079 to
DOJ for restitution to 49 customers who did not receive the services
they paid for. The Defendants also will pay $230,00 for a civil
forfeiture, court fees and surcharges, and will separately pay
$105,752.20 to reimburse DOJ and DATCP’s costs and attorney’s fees.


The case is final. 

Alert

Michael Miles, owner of Nationwide Settlement Solutions also owns
American Settlement Solutions.  BBB maintains a separate profile for American
Settlement Solutions:
https://www.bbb.org/stlouis/business-reviews/timeshare-transfer/american-settlement-services-in-springfield-mo-44717

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