We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Timeshare Cancellation

M K P Holdings

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Timeshare Cancellation.

Complaints

Customer Complaints Summary

  • 7 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:05/14/2024

    Type:Billing Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 10/1/19 received an invoice from MKP ************ LLC for $4409.17 On 10-3-2019 signed and accepted the adjusted invoice with the settlement offer explaining that this offer is backed by a 110% money back guarantee which will include the settlement offer plus any fees that are associated with the termination of our timeshare contracts. (Attached in PDF format) Mailed a check #**** for $3964.17 on 10/4/19. (See address in email.)Been dealing with Tradebloc to keep our credit intact. Got a final intent to file a lien from one timeshare. Sent copy to Tradebloc. At that point they gave me MKP's phone number for further instructions on what to do. Called and found out that the company no long exists (has disconnected their phone or changed their number without leaving a forwarding number.) In searching discovered that apparently they have done this to many individuals based on the number of complaints I see in BBB.

  • Initial Complaint

    Date:09/11/2023

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We hired this company to help us resolve a timeshare issue back in April of 2021. Now their phone, email and mailing address is no longer valid.

  • Initial Complaint

    Date:06/19/2023

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 1/18/2022 we entered into a contract with MKP Holdings of a settlement offer for the elimination of a timeshare contract with **************. The settlement offer states that "this settlement offer is backed by a 110% money back guarantee". We have been unable to contact MKP and find that the phone numbers we were given are no longer available nor have they contacted us regarding any progress. We have moved (same phone numbers and email address), have experienced major health issues and have limited income. We would like to have the Timeshare contract eliminated or our $2350.00 plus 10% returned.

  • Initial Complaint

    Date:04/26/2023

    Type:Order Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have been trying for the last year to get in touch with this company. We paid them $1500 to get ** out of the contract. I have tried numerous times to contact them for the last two years, and I got all kinds of excuses. Now, when I try calling, I get a message that the number is no longer in service. I can&#**;t even leave a message.

  • Initial Complaint

    Date:04/20/2023

    Type:Order Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have been in contract with this business for two years. I have paid the business to get me out of my timeshare in the amount of $2000.00. I have called the business and the operator says that the business is no longer in service, with out a forwarding number. I am thinking it is not a legitimate business they would have a back up number. They have not reached out to me reading the timeshare. I would for them to either end the timeshare or refund me in the amount of $2000.00.

  • Initial Complaint

    Date:01/27/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My parents, ***** and *************************, used MKP Holdings to help them absolve their timeshare and paid them $2,416.909 to do this. I tried to contact MKP Holdings to ask them what to do and we could not reach them at either phone number we had used before. Their phones were both disconnected. We also enrolled with ********* to protect their credit. My folks recently received an invoice from **************** Vacations in the amount of $6,951.24 for maintenance fees dated 1/12/23, due upon receipt. Acct number: *******. MKP **********************: ***************************************************************************** ************ or ************.OR ****************************************************************. This second address is the one shown on the Better Business Bureau website. MKP Holdings offered a money back guarantee.**************** Vacations ************************************************** ************ www.hicv.com Can you please help ** resolve this issue? Thank you *************************** daughter of ************************* ************ *****************

  • Initial Complaint

    Date:11/30/2022

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We hired MKP in the hopes to get out of our timeshare and paid $3800 to do so. They also sold ** on the idea to enroll in ********* to avoid negative hits on our credit while instructing us to stop paying on the timeshare. We have heard absolutely nothing and all calls go unanswered. Per the terms of the agreement, we should be entitled to a full refund.

M K P Holdings is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.