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Business Profile

Tree Services

Nixdorf Tree Service

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tree Services.

Complaints

This profile includes complaints for Nixdorf Tree Service's headquarters and its corporate-owned locations. To view all corporate locations, see

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Nixdorf Tree Service has 2 locations, listed below.

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    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 2 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:06/16/2025

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On February 7, 2025 the owner of the house behind us knocked on the door and said that the tree service that he used damaged some pickets on our fence. I walked to the back with him and took photos and he then give me the name and phone number of the owner. We called *********** which is the company that built our fence and asked them to give us an estimate for the damages. The owner came by and looked at the fence and provided later an emailed estimate. About a week later he had someone come and fix the pickets that were damaged. After we received the estimate I proceeded to text a copy to Randy Nixdorf to the number provided to me. I also called a few times asking to speak with Randy but every time I called, once the person was told what the call was about they would tell me Randy wasnt available. Also, every person I spoke to was very cold and uninterested in what I had to say once they heard my reason for calling. I left my number, no call back. I sent three detailed text messages (that were read- this shows on my text feed) no reply. I even got the owner of the house involved and he tried to help us without success. Randy is convinced he should only have to pay $150 for the damages according to **** who is the one who owns the home behind us. Ozark fence has billed us but we havent received one ***** for the damages from Nixdorf Tree Services.

    • Initial Complaint

      Date:04/28/2025

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      They cut down a tree in my neighbor&#**;s yard and messed up our yard. My backyard is a mud pit. They broke a window, tree branches put holes in the siding. I called them and the window place said they haven&#**;t heard from them. I want it all fixed because they damaged my home. I would like for them to repair my home from all the damage they have done.

      Business Response

      Date: 05/22/2025

      I got this all taken care of with the consumer. 

    Nixdorf Tree Service is NOT a BBB Accredited Business.

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