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Business Profile

Carpet and Rug Cleaners

1-800 WATER DAMAGE of Kansas City North
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BBB Accredited BusinessA+Rated by BBB

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1

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Review Details

  • Dustin S

    Date: 03/19/2025

    I'd give no star if I could. PLEASE CALL ANOTHER COMPANY. Long story short we called the for sewage restoration. They said they clean it up, dry it out, put down chemicals and a vapor barrier. The bid came in at just under 5k with the vapor barrier being worth the majority, and wanted half up front. We paid it, they came, put down powdered lime and rolled out a tarp over it. That's it. No seal no sewage removal no drying. The owner tried convincing me that's how it's done and that vapor barriers aren't supposed to be air tight. I called several other companies that do vapor barriers, all of them said the job wasn't even half way done, and they hoped I didn't pay for it. They made us wait days and sometimes weeks between trips. During that time flies moved in and the health hazard grew worse. After 3 trips out, we still don't have a vapor barrier and they are demanding the rest of the payment. We deserve a refund. If you're in our shoes, save yourself time and money and heartache and call another company. This company will put your family's lives at risk

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