We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Furniture Stores

Troy Furniture Company, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Furniture Stores.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Steve S

    Date: 02/07/2023

    Steve S

    Date: 02/07/2023

    Ordered a bedroom suite as well as a dining set on Dec 29, 2022. Was told at that time that the dresser might be a little late. I suppose that a little late means 6 months later as **** Furniture is telling me maybe May of 2023. Dining set chair shows up ******************* and even two weeks later no replacement. This establishment is long on promises and short on delivering on them. Oh yes, when the dresser does finally show up, I m sure there will be an additional delivery fee.

    Troy Furniture Company, LLC

    Date: 02/08/2023

    Mr. *********** purchased a bedroom and dining set that was in stock from us on 12.29.22. We special ordered a triple dresser also at that time from Oakwood (an amish company). We delivered all items that were in stock on 1.27.23. We noticed that there was a crack/chip on one of the dining chairs and immediately ordered a replacement. Once the replacement arrives, we will deliver the new chair at no additional charge. Once the special ordered, custom triple dresser arrives, this will also be delivered to Mr. *********** at no additional charge. Unfortunately, shipping times are out of our control. Both of these items will be delivered in a timely manner once we receive them from each manufacturer.

Troy Furniture Company, LLC is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.