Reviews

Review Details

• Review fromStephanie O

  Date: 08/10/2024

  1 star
  They are trying nug to give me back my deposit. They never said non refundable also tried selling me act that couldn't pass safety infection.

• Review fromRodrick C

  Date: 05/29/2024

  1 star
  I wouldnt give this place any stars if I could I took my 2014 ********** Passat to them for a coolant leak. They called later saying it was something else and it would be $973. Told them to go ahead and fix it. Took almost a week and a half to get the car back. I didnt even make it 20 mins down the road and my car started running warm and rough as I was pulling over it died and would not start again called them and they tried to trouble shoot over the phone. They would come pick the car up told us its our problem to get it towed back to them. Got it back to them and about four days later they called and said it was a starter and that it would roughly be $650. Again told them to just ahead and fix it. Got a call about a week later that the car was still not starting. Got up they to have a friend look at it and one of the mechanics came out and said that this was the second starter they put on it and it still wasnt working and that there was nothing else they could do for us and that they think the motor is locked up

• Review fromChelsey L

  Date: 05/28/2024

  1 star
  Took my car to them for an oil leak spent around 1k. Didnt even make it 20 mins down the road before my vehicle started running warmer than usual pulled over and the car died and wouldnt start again. Call and they said we would have to get it towed back to their shop. After getting it back to their shop said it was the starter another $650. They called and said it still wasnt starting and that they think the motor locked up. I dont get how your vehicle goes from running and driving just fine besides a coolant leak to not running at all

• Review fromGreg S

  Date: 04/12/2024

  5 stars
  I worked with ******* on the purchase of a truck. He provided all the information through text and e-mail about the truck I wanted to buy. It was a friendly and honest transaction. They provided excellent customer service and were responsive to all my questions. ******* went above and beyond.

• Review fromNick M

  Date: 02/17/2024

  1 star
  Bought a 2017 Ram **** 4x4 6.7 with this dealer back in november of 23. The very next day after getting the truck home, my TBS light and ABS light came on and disabled my 4x4, and my cruise control. Called up the salesman ******* and he said to bring the truck back in. Brought it in at their soonest appointment, and they had the truck for three weeks. They replaced my brake calipers and turns out the turbo was failing also so they replaced that with a REMAN. Made a review on ****** and the owner saw it. I stated that they did NOT work on the entire list of issues I stated the truck had. The owner **** told *********** to contact me which he did. He said bring the truck back in and they will make this right for me. I brought it in and it sat for a WEEK. I had to call the service center myself to see what the update was. The service technician said that he was getting together my quote for the repairs and I should know by Friday, I called them on a Wednesday. On Thursday of the same week, I went up there because this should have been covered under my 30-day BUMPER TO BUMPER warranty. Well, they said it's not a warranty and that I have to pay 50% of the repair bills. They lied about their warranty. They WILL NOT ANSWER YOUR CALLS IF YOU TRY TO GET AHOLD OF SOMEONE. They will decline the call or promise to contact you, which they never will. So I bought a 4x4 truck with no 4x4 because it does not even work. This place is a scam and should be shut down. They sell you auction vehicles that are not even inspected. The day after purchasing the truck, the brakes were extremely loud. I took off the driver-side front caliper AND THE CALIPER ****** FELL ON THE GROUND THE MOMENT I TOOK THE CALIPER OFF. EXTREMELY dangerous to sell a vehicle with brake calipers that are deteriorated and failing. I am missing out on lots of info, but because of the limit on characters I cannot fit them all in this review. AVOID THIS DEALER AT ALL COSTS!!!!!!!!!!

• Review fromJacob W

  Date: 05/09/2023

  1 star
  **** was very good at helping me and my wife find a vehicle that we liked a lot . The passenger side seat motor to move the seat up and down forward and backward did not work . **** said no problem they would replace the seat, no problem. He even wrote a work order and gave me a copy. My bank had pre-approved my loan, so ****** just had to fill out his paperwork and easy sale. he also said that the vehicle had passed state inspection and was done by their automotive shop .he also sold me a warranty for. $ 5.000 and said it covered everything with the no cost out of my pocket. On the way home, the brakes started getting bad and stopped working almost completely. They towed it back to mountain top motors. The front passenger side brake caliper had to be replaced. (But they said vehicle passed inspection. ) When they picked up the vehicle, they said my seat was at their shop and would be installed also. The seat they put in still does not work properly it also has preasure indentations from something sitting on it in spots. Now the automotive department said they paid $700.00 for a brand new seat and they were not replaceing it again . It still doesn't work properly it works forward and backward but still does not go up and down.
  The engine had a a misfire which I told **** about it he sent me to there shop in Moscow mills, they said it would be $240.00 to change the spark plugs and that the warranty did not cover it.so much for there warranty. I changed the warranty to the one from the bank
  $ 3000.00 less.
  I am getting my vehicle reinspected and will also be reporting them to the missouri Department of Transportation because of the brakes. They could have killed us. BE VERY CAREFUL BUYING A CAR FROM THEM!!! . My advice is to have any vehicle you get at Mountain top motors in Troy Mo. Inspected somewhere with better and more reliable mechanics, and also make sure anything that needs to be fixed is done before it leaves the lot . DO NOT TRUST THEM!!!

• Review fromBrandon H

  Date: 11/30/2022

  1 star
  Purchased a 2011 f350 from these folks back in July 2022. Sales was great and I didn’t feel that typical pressure to buy what so ever. In fact I was very eager to buy I had been looking for this exact truck for forever. Was very happy with that experience, however the truck had a few issues that needed to be addressed and I was assured they would be. The salesman printed me off a copy of the list and everything. Took it to the shop and hear is where things go sideways.. truck had an oil leak and a few front end problems to be addressed the front in got fixed but apparently the wet frame rails weren’t enough oil to be considered a leak.. they had it for 4 days and said if it starts getting on the driveway bring it back and we will address it. So a few weeks later it did. Brought it back and was told by the service manager ( who is one shady ****** ******) it’s your upper oil pan. I said ok great will it be taken care of yes absolutely it’ll be a few days( bc anything diesel takes forever) no prob. Got it back after another 4 days all is well(except they in fact didn’t do any of that) instead they replaced my lower pan. I take it to ford this month to diagnose a leak come to find out my upper pan was never pulled from the looks of it and these “professional mechanics” siliconed the shit out of all the outer edges of the transmission seal and pans now myself and ford are dealing with the extended pwr train warranty they sold me that should cover all of that but apparently maybe not. Sure would be nice if the GM of this place would make this right before legal action may be taken.. this is very disappointing and cannot believe someone would be ok with this kind of service and reputation…