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Business Profile

Home Décor

For Habitat

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Home Décor.

Complaints

Customer Complaints Summary

  • 5 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:01/16/2024

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Hello, I initially ordered the "Tropical Leaves Duvet ************* Set (Egyptian Cotton) - Purple / King size 4Pcs / Both Sheets" from this business on July 8, 2023, for $249.99. I received confirmation on August 13,2023, that my order had shipped. When I attempted to track my order initially, the order showed that it was in ***** for the first few times. I have tried several times in the interim to track the order, and am now met with a "page not found." I attempted to contact the business through ShopPay (through which I initially ordered), but have never received a response. I would like to receive a refund for the amount paid.

  • Initial Complaint

    Date:05/09/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Ordered a comforter 2 months ago on March 7th and it looks like it hasn't shipped yet. The tracking page says "Page cannot be found". I emailed them 5 times and have yet to hear back. I can't find a phone number anywhere on the website. I don't even know if this is a real business...Order information:Billing Address:************************* ********************************************************************************************************************* Shipping Address:Debbie **************************************************************************************************************************** Order Details:Floral Goose Down ****************** ******************* Quantity: 1 Total: $199.99 Subtotal: $199.99 Shipping: $0.00 Total: $199.99 Money-Back Guarantee We offer a Money Back Guarantee so you can rest easy. We make buying from ForHabitat a total pleasure, if you are not happy then we are not happy either.

  • Initial Complaint

    Date:10/17/2022

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased a bedding set in the summer of 2022. I have attempted to reach out to the company for the status of my order or a refund over 10 times. I have yet to receive a response to my inquiries. Nor have I received any response regarding my order, the status, or a full refund.

  • Initial Complaint

    Date:09/02/2022

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered a comforter in July 2022, email about three weeks later saying shipped, with no tracking number. Now September 2, 2022, thirteen respectful inquiry emails later, or one response or indication of order status. Still out the purchase price and I think the emails go to a far away galaxy. Just ridiculous and a rip off. Hopefully others avoid this scam outfit cause they dont follow through, but to avoid and dont deliver products you paid for.

  • Initial Complaint

    Date:08/01/2022

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On May 11th, I visited the website of For Habitat. I saw a duvet and sheet set on sale that I liked and purchased. I received an immediate email that thanked me for my purchase, it also said that it would take four to six weeks for delivery. On May 14th, I received another email titled " Your order is coming soon." It provided a link to track the delivery process. On June 18th, I received another email titled "Your order is on the way." When I click "Track," it shows the destination location (my address) and states that the order has not shipped yet. I sent an email on the 12th of July asking about the status of my order. I did not receive a reply. I sent a second email on the 22nd of July asking about the status of my order, and I have not received a reply. I understand in our current market climate, there are delays and set-back, but I am very upset that the organization has ignored my emails and not provided any attempt to respond. It is now entering the beginning of August, which is two and a half months. Since the order has not shipped, I would like a full refund for the duvet and sheet set.

For Habitat is NOT a BBB Accredited Business.

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