Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Solar Energy Contractors

Midwest Solar

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Solar Energy Contractors.

Reviews

Customer Review Ratings

2.33/5 stars

Average of 3 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromKenneth C

    Date: 09/30/2024

    1 star

    Kenneth C

    Date: 09/30/2024

    Very dissatisfied on customer service and follow up, and very confrontational when trying to resolve

    Midwest Solar

    Date: 10/01/2024

    We were sub contracted to install your solar system. We did not get paid from the company you purchased it from. You have a warranty claim that we cannot help with for free. I have given you our rates for service work. Please stop with the verbal harassment as we are not the ones to blame for your situation
  • Review fromElicia E

    Date: 07/13/2024

    5 stars
    We are very happy with our solar installation and the results, :)
  • Review fromJonathan G

    Date: 07/30/2023

    1 star
    Worst customer service and by far the most unprofessional Ive ever worked with. They would show up without calling, lie about contacting me to set up appointments, and, many times, had no idea what they were doing. They would have to facetime a more experienced worker to complete the jobs eventually. Two weeks after the system had been fully functioning, they stopped by, unannounced, and proceeded to start working on it. Luckily I heard them on my roof and went out to investigate. They explained that theyd heard my system didnt pass inspection and they ****** were moving it and needed to paint the pipe on the roof. Again, they hadnt even come to the door to inform me of this. I saw later that they didnt put anything down while painting and now I have spray paint on my roof. Apparently, before this, they had gone to the wrong house and, Im assuming, were reprimanded because I received discriminatory hate messages from one of their employees. I heard that employee was since let go, but have no way of confirming this. There is still paint on my roof and Ive been waiting for over a week to be contacted about getting this mistake, that they made, corrected. Of course, no contact has been received as of this writing. Beware of this company.Update 7/30/23. *** been handed off to *********************** and been dealing with him for over two months. During this time hes avoided me every chance hes gotten and lied to me. Worst company ever!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.