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Business Profile

Paint

Mobile Glass Svc

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Mark H

    Date: 02/09/2023

    My girlfriend made an appointment here to repair a cracked windshield. During the repair the owner ***** somehow broke off the bolted VIN number during the repair and lost it. VINs are made to be nearly impossible to remove without intentional tempering. As a result, the car became illegal to drive. The admitted that it was their mistake and promised to make it right. After promising to provide a rental car until it was Drive able again, they ended up refusing to follow through. They just put the glass on and said to take it anyway, still illegal to drive. And after being in their possession for 5 hours, the car now also smelled completely like chain smoke. My girlfriend promised to pay for the new glass but asked about a discount due to the incredible problems they cost. At this ***** the owner became belligerent, getting into her face, screaming, and swearing at her in a complete attempt at intimidation into paying the full rate for a now undrivable car. She felt in complete danger this entire verbal assault. He yelled at her to forget the cost and get out. In order to get the car back to legal driving standards she now has to do the following:
    Here’s everything we have to do now in order to make the car legal to drive again after talking with a state trooper and several phone calls with highway patrol:
    - two trips to the South County highway patrol office
    - A trip to Jefferson City to drop off paperwork
    - A paid fee by her for a new VIN
    - Installation of the new VIN
    All of which will take 3-4 weeks before the car is legal to drive on the roads again.
    The absolute verbal assault stemming from a problem they caused us completely disrespectful and unacceptable by anyone, let alone the standard of place if business. I’m writing this so that no has to go through this unbelievably terrible experience that no one ever deserves. This place will never receive our business ever again.

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