Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Heating and Air Conditioning

Hoocks Heating & Cooling

Reviews

This profile includes reviews for Hoocks Heating & Cooling's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Hoocks Heating & Cooling has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    5/5 stars

    Average of 4 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromPeggy M

      Date: 11/01/2024

      5 stars

      Peggy M

      Date: 11/01/2024

      Extremely good people to work with. I had a complete heating and cooling system installed along with a water heater in 2023. I have been very happy with the American Standard system.A Hoocks service tech comes every six months for regular maintenance service and they are just so pleasant.

      Hoocks Heating & Cooling

      Date: 11/04/2024

      *****, thank you so much for sharing about your installation and continued maintenance experience with our team. We are very grateful for your business and for taking the time to leave us a review.
    • Review fromBrandon L

      Date: 04/18/2024

      5 stars

      Brandon L

      Date: 04/18/2024

      We have been using Hoocks heating and cooling for about a year now and have been keeping my old unit in service until it was no longer useable. With just one phone call away they were out the next day, **** was very knowledgeable and explained the best units to replace my existing system, he hit it out of the park in both cost and efficiency. They completed the installation of both units in one day. I received a message that the techs were on the way, and they arrived promptly. Great communication from start to finish. The two installers were very polite, professional, took care not to damage anything when moving the equipment out and in, placed cover over my flooring where they were working, and cleaned up after they were done. came back after install and explained how to operate the new thermostat and answer any further questions we had. Couldnt be more happy with the service we received. Im thankful we chose Hoocks, we highly recommend them!

      Hoocks Heating & Cooling

      Date: 11/04/2024

      *******, we're thrilled to hear about your awesome experience with our team. Thank you for taking the time to share your review. We always strive to provide the best service to our customers and are grateful for your trust.
    • Review fromKali P

      Date: 12/12/2023

      5 stars
      **** did a great job helping me find the best units to replace my existing system, he hit it out of the park in both cost and efficiency. They completed the installation of both units in one day. I received a message that the techs were on the way, and they arrived promptly. Great communication from start to finish. The two installers were very polite, professional, took care not to damage anything when moving the equipment out and in, placed cover over my flooring where they were working, and cleaned up after they were done. **** came back after install and explained how to operate the new thermostat and answer any further questions we had. Couldnt be more happy with the service we received. Im thankful we chose Hoocks, we highly recommend them!
    • Review fromBrittany D

      Date: 12/29/2022

      5 stars
      We have used Hoocks over the last two years for a new HVAC system and tankless water heater. We have had no issues with our systems and they saved ** money on our utilities

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.