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Business Profile

Makeup

White Label Company

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for White Label Company's headquarters and its corporate-owned locations. To view all corporate locations, see

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White Label Company has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:05/04/2023

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I Have Attached All Supported Documents from date I purchased and when I first contacted her after speaking on the phone with her once on march 13th. I did not receive any contact from owner until April 18th after she already sent automatic email starting my package was sent which was incorrect. It is now may still have not had no contact or package . **** only contacted me because I contacted my bank. I have been scammed believe she should be shut down for this . It was a custom lip gloss order that was not verified before shipment. I recently talked to my bank and was told she did not respond back to them for a refund as well. I did a refund claim in April 11th

    White Label Company is NOT a BBB Accredited Business.

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