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Business Profile

Roofing Contractors

Blue Ladder Roofing of Missouri
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BBB Accredited BusinessNRRated by BBB

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:12/08/2024

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This matter has been closed and settled in I'm fully satisfied with the work they didf the garage was replaced but not tarped, resulting in wet plywood and mold growth due to delays from the manufacturer.6. 7. *********** claimed no responsibility for damage on garage side that was replaced so it was pre-existing not true and but the cracks are still forming in house ceiling prior ones and new ones due to poor workmanship on the roof.8. I have photographic evidence, emails, and texts documenting the issues before and after the work was performed.9. Concerns remain about the overall quality of the job, given the visible deficiencies I had another roofing company come over and check it out and they said call him and make them come over and do it right paid out of pocket he had all the money he said he wouldn't cash it until after jobs done but you did I paid for CDX plywood in the garage it's Osb you didn't replace the very first one which is bad I paid for the whole side of it done those dates on each of one of those plywood money back for cleaning it up that I paid for cuz they never said that they were coming back to clean it up why would you come back

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