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Business Profile

Construction

H&L Contracting LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/11/2023

    Type:Order Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We had been in contact with *** since May. We wanted our basement finished. We wanted the work done in August and he stated that if things changed to let him know. We saved the money by July and he was going to come by July 11, that is what the contract states. I gave him a deposit of $4000.00 when the contract was signed. At this point he has stopped responding to calls, and text messages. He never started the Job he kept giving us excuses. I would like to be refunded my deposit of $4000.00 and I would like to know if he purchased material out of the deposit and how much the materials cost.

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