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Business Profile

Car Wash

Wash Town

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/31/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I cancelled my membership to this car wash in Corinth, MS over a month ago when I decided to go with the new one in town due to service and quality has been terrible here for months now. I used their online web form and put in exactly the info requested including the code on my windshield sticker. On March 27, this week I was charged again for this service which I have not used in over a month due to purchasing from a much better new wash! I want my money back for that charge and for the prior month. I believe they do not attempt to cancel anything because I have not received anything even though the message that pops up states I will receive communication

Wash Town is NOT a BBB Accredited Business.

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