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Business Profile

Camper Repair

Reuben Corley's RV and Camper Roof Repair

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Camper Repair.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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  • Initial Complaint

    Date:05/25/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I called Mr. ****** and he came by to look at my issues. He gave me an estimate of $500.00 to make the repairs. On 5/ 3/2023 he came to complete the work which was repairing the roof in 3 locations where the decking was rotten. Also change out a sky light above the shower that was damaged. I already had the new sky light. He completed the work and sealed the areas with supplies I had ordered. The next day I found the refrigerator not working. After troubleshooting I found that the wiring to fridge must be cut. I had to pull a power wire from the fuse panel to fridge to get it back working. I also called Mr. ****** who said he would come back. We had reservations to take the camper to a local lake for two weeks so I let Mr. ****** I would call him when we got back home to get the roof opened back up to repair cut wires. I then found that the heating and cooling systems also had no power to operate. I sent Me. ****** a text on 5/26/23 letting him know that we were back home and got no reply. O 5/27/23 I called and got no answer so I left message. Still no call back or text from Mr. ******. I also attached a photo of the roof being open where he made repair on the roof at the front corner. I am not asking for free work because am willing to pay. I feel we can work out a fair additional cost due to him causing more problems. I have already purchased all materials to complete the work.

Reuben Corley's RV and Camper Roof Repair is NOT a BBB Accredited Business.

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