We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Movers

Two Men and A Truck Mississippi Gulf Coast
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:04/16/2025

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    March 15, 2025 I hired two men in a truck to move my furniture from one location to another. They charge me $179 an hour plus an extra hundred dollars for Insurance. I was told that the extra hundred dollars covered my furniture or if it happen they will pay full coverage today price value Well on the day of. march 15, 2025 two young guys came out to move my furniture. They broke my king size bed in front of my face. Broke the leg off and they broke the headboard connection to the footboard. I immediately called the company to report it and they gave me an email to email everything to when I emailed them they called me and the lady assured me that someone will come out to look at my bed in my table that was the mover stretched all up, I had to keep calling just to get them to have someone to come out to even look at my bed and tables so when The man came out to fix my kitchen table in the bed. He fixed the stretches on mytable, but he could not fix the bed because the men lost the leg and I reported this to two men in a truck that the leg wasnt here even before their guys left from delivering my furniture. I kept asking the men where is the led to my bed they brought the bed to the new location so the man said it didnt make no sense to try to fix the part of the headboard it wasnt gonna work without the leg hes called two men in a truck and they decided to reach out to the company where my bed came from to try to get another lead. The man was unable to get a leg for the bed two men in a truck gave me a call, and the lady came straight out and asked me didnt they move two beds to my house that day and could sleep in one of those bed I was totally in shock when she asked me that she was very rude on the phone. I asked to speak to her manager. She said that the manager does not talk to customers two days later she called me and offered me $125 and told me that was all that they will do for me and she hung up the phone but they still mailed the check

    Business Response

    Date: 05/05/2025

    We sent our vendor to repair damaged items an all were repaired except for the bed. The bed was missing a leg that was there when our guys left. We were going to send our vendor out to repair it, however, he refused because of how rude the customer was to him. He stated he had to block her number. Therefore, we sent her a check for the amount it would have cost to repair it so she could get a vendor of her choosing to repair it.

  • Initial Complaint

    Date:07/11/2022

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was trying to seek money back from the company I had a moved for Thursday July 7 but I went to jail on Wednesday July 6 and didn’t get out until Friday July 8 2022 and I called the company to seek my money back and they told me I couldn’t get any money back

    Business Response

    Date: 07/11/2022

    We are sympathetic to the fact that this customer went to jail during her designated move time, however, we were not notified that the move was not going to be able to be completed until after the move was supposed to take place. Our policy is put in place because our schedule is finite and we were not given the opportunity to fill the schedule spot with a different move because of the lack of communication from our customer. We will be sticking to our cancellation policy for this customer.

Two Men and A Truck Mississippi Gulf Coast is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.