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Business Profile

Pest Control Services

Paramount Pest Solutions, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Pest Control Services.

Complaints

This profile includes complaints for Paramount Pest Solutions, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Paramount Pest Solutions, LLC has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

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    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:12/17/2024

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have been a loyal customer of this company since I purchased my home, but I will no longer use their services. They send renewal notices months in advance with no follow-up reminders. Recently, they came out and removed my termite traps without notice. Now, during the holidays, they have the audacity to charge an extra $100 just to put the traps back down. Its ridiculous and feels greedy. I will be switching to another provider to handle spraying and any other services I need. I can no longer recommend this company to anyone.I had an appointment scheduled for 9:00 AM this morning, and the company was a complete no-call, no-show. This is extremely unprofessional. I emailed them to find out what happened and received a response (which Ive attached to this post) stating they didnt come because theyre upset that I left a one-star review.Update:Let me be clear: it is my right to express my experiences and let others know how this company operates, especially during the holidays. Im a mother of three kids already struggling, and this level of unprofessionalism is unacceptable. This wasnt about me missing a payment due datethis has never been an issue in the past. Instead of treating a loyal customer with respect, they chose to retaliate.I want others to know how poorly theyve handled this situation. This is no way to treat customers, especially during such a difficult time.

    Paramount Pest Solutions, LLC is NOT a BBB Accredited Business.

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