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Business Profile

Heating and Air Conditioning

Upchurch Services, LLC

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromJeremi P

    Date: 05/11/2024

    1 star
    I've had the worst experience this company of any that I've ever dealt with. First of all, I paid $14,000 to replace my hvac unit. It took about a week longer than they told me which was ok as long as they got it done. Afterwards, the unit never cooled down my home AT ALL. I called, texted, wrote, and emailed them about it SEVERAL times. They would never even come out to check it. All I kept being told is that it's only expected to cool the house x** amount of degrees from the outside temperature which it STILL didn't! Even now, it's a Spring night and I wish I could attach a picture of my thermostat at 1:30 in the morning with the temperature from my Fox13 weather app circled at 59 degrees but the $14k hvac unit that I just bought won't get the inside of my house lower than 72. I have window units that I paid $40 for off the ******** marketplace that blow snowballs that I still have to use because I WASTED $14,000 with this horrible company! Again, I wish I could attach a picture AND video of a sheet of paper over one of the vents with the air "blasting" and it doesn't even move it blow off the paper. I have no idea what I'm going to do about this Mississippi summer coming up but I advise anyone reading this to PLEASE use a more reputable company to spend your hard earned money on for the sake of you and your family!

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