We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Auto Auction

Auto Wholesalers

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Auction.

Complaints

This profile includes complaints for Auto Wholesalers's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Auto Wholesalers has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:05/04/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I purchased a used car on 11/13/2022. A 2002 Volks Wagon Passat. During the process the dealer explained to us that this car comes with a 30 day warranty on the motor and transmission. ****** ***** the salesman told us if anything happens to the either part within 30 days he would fix or replace the motor or transmission. I would have to pay half on the repairs. We agreed. After about 3 to 4 days we start having issues. ****** told us to bring it back. We did and we have not seen the car again. I called him about a month ago and he texted me that he would contact me once he made it back to his office. I have not heard anything else from him.

    • Initial Complaint

      Date:02/09/2023

      Type:Order Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I purchased a car from them on November 3,2022. Had a problem with no heat in it. The day was warm so we didn't try it. Called them and they told me to bring it back and they would work something out since it wasn't covered under the warranty. We did and they kept the car until January 24th. We called every week and they said each time it would be Friday. When we picked the car up we checked to see if the heat had even been attempted to be repaired but it was the same. The gentleman told us we would get the title from 7 to 10 days. We also haven't received a title on this vehicle. We went to our courthouse twice and they said I couldn't get a title. So I called Auto Wholesalers to see why. His response was " I'll get with my secretary ". We called them several times about the title. 90 days has gone by and I can't drive or insure the car. I was told that they can't refund my money. I also put tierods on the car. This I know I can't get back. The car is in my possession but Mr. ***** asked me not to pick the car up just give him til "Friday " . I understand I bought a used car, but the problem is that I can't get the title I was promised. After 3 months all I want is my refund of 3392.50. I also bought 2 tires for it but I'll loose that and the cost of the repair for the front end so I can find a car with a title.
      Your quick response would be greatly appreciated. I have all my receipts for the car and work done also
      Thank you,
      ***** *******

    Auto Wholesalers is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.