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Business Profile

Western Clothing

Ariat

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Western Clothing.

Reviews

Customer Review Ratings

1/5 stars

Average of 4 Customer Reviews

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Review Details

  • Review fromAmber M

    Date: 05/29/2025

    1 star
    I have two items that were returned a month ago and they haven't released my refund. I keep getting the run around that the system went through an upgrade and refunds are delayed but this was not communicated with their customers. They are also saying that one of the items was refunded a week ago but I never received it. I am now having to report the charges and deal with my bank. DO NOT order from them.
  • Review fromvictoria p

    Date: 03/03/2025

    1 star
    I placed an order February 21st, and paid for 2 day shipping.
    It is now March 3rd and it has still not arrived.
    Terrible customer service on the phone.
  • Review fromRenee W

    Date: 06/06/2024

    1 star
    If I could give a 0 I would. I ordered something May 28th and it is now June 6th.. it still hasn't shipped. I have tried chatting, I have tried emailing, and I cannot get ahold of any of them. If my order doesn't arrive soon, I will have to call my credit card company and alert them of this company and tell them they refuse to ship my package and will not assist me.
  • Review fromMatthew D

    Date: 04/18/2023

    1 star
    Unproductive customer service! They’ve had my return for over a month and the refund still isn’t back on the gift card. Even after calling customer service 4 times

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