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Business Profile

Farm

5D Farms LLP

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromBrianna S.

    Date: 03/18/2025

    1 star

    Brianna S.

    Date: 03/18/2025

    Do NOT buy from these people. Showed up for them to slam the door in our face. They said they were open until dark. Never agreed upon a time, just told them we would be there today. Drove 2 hours to get there, (an hour and a half before dark) and they apparently got mad we didnt get there sooner? Make it make sense. Save your money and buy from KIND people who do business correctly!

    5D Farms LLP

    Date: 03/19/2025

    We take customer concerns seriously, but this review is misleading and does not accurately reflect the situation.******* ***** never scheduled a specific time for pickup and simply stated she would come today. She later messaged saying she was on her way but then took over six hours to arrive. We generally close at dark, and since all customers had already come for the day, we closed an hour early.When she arrived after we were closed, instead of respecting our closing time, she and her husband persistently knocked, called multiple times, left voicemails, and remained in our yard for about 10 minutes without leaving. At that point, feeling uncomfortable and pressured, we firmly informed them that we were closed.Rather than accepting responsibility for arriving late, ******* has resorted to harassment by misrepresenting the situation and attempting to smear our business online.We run an honest and respectful farm, and we expect the same from our customers. Moving forward, we will not sell to ******* *****.We appreciate our loyal customers who respect our time and understand that small businesses deserve the same level of courtesy as any other.

    Brianna S.

    Date: 03/24/2025

    While I cannot upload photos here, I did publicly share screenshots of our conversation which show that I was told they were open until dark. Like stated above, there was no set time for us to meet, just that we arrive before dark. Them deciding to close an hour early, is not the customers fault especially when they were not informed. We provided an eta with no response given. When we arrived, it was an hour before dark. Bad reviews are not harassment. We knocked twice before calling both numbers listed and got no answer. As we were told to be here before dark, and drove two hours, we werent quite sure what to do. We decided to knock one last time before driving 2 hours back home to which one of the owners aggressively opened the door half naked, yelled at us that they were closed and slammed the door shut. My husband and I looked at each other in disbelief because we STILL have no idea how they thought that was necessary. It was disgusting behavior for absolutely no good reason. We the customers who communicated that we would be there, lost money within this transaction and precious time because of their lack of communication and commitment to our transaction.

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