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Business Profile

Credit Union

McComb Federal Credit Union

This business is NOT BBB Accredited.

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1

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  • John I

    Date: 10/04/2024

    After having done business here for almost 30 years, regretfully I must post my terrible experience here. After receiving a letter regarding a loan and calling to make arrangements that were verbally approved, I proceeded to come in the next day and make a payment that had been agreed on. Shortly after this, my employer calls to say that I am being garnished for the remainder of the loan, even though I had made a payment in good faith and had arrangements to willingly pay this the following month. I called this Credit Union and explained the situation, and was told that they were going to follow through with the garnishment even though we had made arrangements. Flatly, I was lied to, deceived, and embarrassed in front of my employer for no good reason. Then they had the nerve to call me a week later and ask when I was going to bring in my next payment. I explained the situation to whoever called me, and they transferred me to a voicemail for the loan department, which seems to be where they dump people who call about things they want to avoid discussing, since this also occurred almost every time I called to discuss the garnishment or loan.Needless to say, as soon as this was settled completely I closed my account of almost 3 decades and took all of my money from this greedy place. Their motto, "People helping people", doesn't seem to always fit their behavior. Before this, I have always been pleased with the service here, but this was ridiculous. When I came in and asked to close my account and take all my funds, the teller did not even inquire as to the reason that they were losing my business.I recommend being very careful doing business here, and frankly, they seem unwilling to reason with anyone who is obviously struggling. STAY AWAY.

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